back to karkand dlc is not working

by Troyan-Disco
Reply

Original Post

Re: Have Premium but not Back to Karkand?

★ Novice

Hallo @EA_Blueberry 

got the same problem as all the others. I tried every solution in this thread, deinstalled it reinstallied it and repaired it nothing helpsFrown

Could You help me out like @EA_Joker  and @EA_Actic did for the rest?Standard smile

 

Tank youStandard smile

Message 141 of 436 (3,490 Views)

Re: Have Premium but not Back to Karkand?

★★ Novice

Hi I have the same problem Icould not join to Back to Karkand servers.

Please help me.

http://battlelog.battlefield.com/bf3/soldier/Troyan-Disco/stats/370458472/pc/

Message 142 of 436 (3,381 Views)

back to karkand dlc is not working

★★ Novice

I have a BF3 Premium but Back to karkand dlc is not working

Hi I have the same problem I could not join to Back to Karkand servers.

Please help me.

http://battlelog.battlefield.com/bf3/soldier/Troyan-Disco/stats/370458472/pc/

Message 143 of 436 (5,841 Views)

Re: back to karkand dlc is not working

Hero (Retired)

@Troyan-Disco 

 

Try to use different browsers, Microsoft Edge for example. If this issue still persists, contact EA Customer Support: https://answers.ea.com/t5/EA-General-Questions/How-to-contact-an-Advisor-via-EA-Help/m-p/5650100#M30...

Message 144 of 436 (5,825 Views)

Re: Have Premium but not Back to Karkand?

Community Manager

@Troyan-Disco 

If you do not see Premium showing up on your account in Battlelog we will need you to contact our Live-Support team to verify it's still activate for your account. If you see Premium on your game box within Origin, it's likely that your expansion packs are not installed and can be found under "View Game Details" when you right-click on it. Make sure there aren't any downloads currently paused in your download queue.

Click here to contact an EA Advisor

Blueberry.png
Message 145 of 436 (3,363 Views)

Re: Have Premium but not Back to Karkand?

★★ Novice

All other expansions are available.

Also, Premium is unlocked in the game in Origin.

All downloads are finished, all expansion packs are installed except Back to Karkand, it is unlocked sign in front of it, and i cannot install it.

 

Message 146 of 436 (4,146 Views)

Re: back to karkand dlc is not working

★★ Novice

All other expansions are available.

Also, Premium is unlocked in the game in Origin.

All downloads are finished, all expansion packs are installed except Back to Karkand, it is unlocked sign in front of it, and i cannot install it.

Message 147 of 436 (5,798 Views)

Back to Karkand

★★★ Newbie

I am having the same issue as others posting here, but it seems the only solution is to allow EA to do it on their side. 

I have BF3 Premium and all the DLCs, but I am unable to join B2K servers, they state "I need the DLC in order to play". It shows up as 'Unlocked" in my extras menu for BF3, but not installed...

Message 148 of 436 (3,615 Views)

Re: Back to Karkand

Hero (Retired)

@iWaitDreaming 

 

Correct. Unfortunately this issue can be solved only by contacting EA Customer Support:  https://answers.ea.com/t5/EA-General-Questions/How-to-contact-an-Advisor-via-EA-Help/m-p/5650100#M30...

Message 149 of 436 (3,598 Views)

Re: Have Premium but not Back to Karkand?

★★★ Novice

I'm also having problems with back to Karkand Servers. It seems battlelog thinks I don't have the content but origin says I do.

 

But when I click the buy option on battlelog. It does say say I own it.

 

Within origin, it's the only expansion that says unlocked instead of installed. So no way to install it explicitly. The base game is BF3 Limited Edition.

 

Message 150 of 436 (4,064 Views)