December 2022
January 2023 - last edited January 2023
If you have been banned by Punkbuster, you´d have to contact Even Balance instead.
http://evenbalance.com/troubleticket/new_ticket.php
Please check these articles if you want to know more about bans and your account
https://help.ea.com/en/help/account/electronic-arts-account-suspension-policy/
https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/
edit
https://help.ea.com/en/help/account/secure-hacked-ea-account/
January 2023
January 2023
Hello @TOMB3134,
If your account is hacked, there is nothing much we can do except recommend you contact an EA advisor. You should contact EA help, they should be able to assist you with the issue.
EA help: https://www.help.ea.com/en/
Best Regards,
danisoff
January 2023 - last edited January 2023
If you have been banned by Punkbuster, you´d have to contact Even Balance instead.
http://evenbalance.com/troubleticket/new_ticket.php
Please check these articles if you want to know more about bans and your account
https://help.ea.com/en/help/account/electronic-arts-account-suspension-policy/
https://help.ea.com/en/help/account/information-about-locked-or-banned-or-suspended-accounts/
edit
https://help.ea.com/en/help/account/secure-hacked-ea-account/