Security Question

[Elephantum0]

HELP!!!! for some reasons my ID was changed without me knowing why. oh god and I cant change my ID because i don't remember my security question answers. I've tried all the different solutions online and it is not helping.

For example this link "https://help.ea.com/en-sg/help/account/how-do-i-change-my-security-question-and-answer/" i've tried it it doesn't work, i didn't have the option to choose security question i was prompt the answer the question instead. 

Please help.

[IIPrest0nII · Accepted solution]

Hello @Elephantum0

You will need to contact EA support for assistance:  How to contact EA support

[IIPrest0nII · Accepted solution]

Hello @Elephantum0

You will need to contact EA support for assistance:  How to contact EA support

[Elephantum0]

Thanks i will!! @IIPrest0nII

[EA_Archi]

Hello @Elephantum0 

I hope you were able to get your account back. Let us know, if any additional assistance is required. You might also want to upgrade your account security, to avoid any such issues in the future. 

Cheers,

Archi

[Elephantum0]

@EA_Archi Hey, i still have settle the issues with my account.  I don't remember my security question answer and i have no memory of creating one. If there anyways i can deal with the problem or transfer my games to a new account. I'm afraid my account have been hacked. 

[IIPrest0nII]

@Elephantum0 In that case you should contact EA support as was mentioned above.

[THANATOS061]

we cant connect !!!!!!!!!!!!!!!!!!!!!!!!!!!!!what should we do?????? Please don't say read this topic about  How to contact EA support 

Spoiler

[IIPrest0nII]

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@THANATOS061 wrote:

we cant connect !!!!!!!!!!!!!!!!!!!!!!!!!!!!!what should we do?????? Please don't say read this topic about  How to contact EA support 

Spoiler

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@THANATOS061 Answers HQ is a player-to-player support forum and we cannot help you if you have issues with your Account. What you can do is Contact EA support.

And what I see from you only Negative messages or angry messages, but if you really want to get help, you should provide detailed information about your issue. In your case you cannot contact support and for some reasons you do not describe any details.

[THANATOS061]

@IIPrest0nII

My problem was solved this way...

https://help.ea.com/en-us/help/fifa/how-to-reset-your-secret-question-in-fifa-ultimate-team/

TAٔNX:eahigh_file:

[Elephantum0]

@THANATOS061 hey thanks for your help but i dont have a FIFA account  and is unable to use that method.