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Re: Removing games from my Origin account

by UFCRuben
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Accepted Solution

Removing games from my Origin account

★★★★ Novice

I want to remove three games from my Origin account permanently: Battlefield 3, Battlefield 2142 Deluxe Edition, and Fifa '11. I understand that I will be unable to play these games again until I purchase new copies of them. I have done this before with other games. Unfortunately, I am unable to contact a representative from support. Please, if you are a support tech reading this, you have the authority to remove these three games. Notify me before you are about to do so.

 

Thank you.

Message 1 of 28 (71,828 Views)

Accepted Solution

Re: Removing games from my Origin account

[ Edited ]
★★★★ Novice

This is the exact procedure:

  1. Go to https://help.ea.com/en/contact-us/new/ as already suggested...
  2. Then, to receive chat help and delete the games (be patient waiting, may take 1 hour to get in touch with operator), press button:  Create new case
  3. Select from your library the game:  Origin
  4. Platform:  PC
  5. Category/topic:  Manage my account
  6. Issue type:  Manage subscriptions
  7. Origin Access membership:  Yes or No (if the games to remove are not related to Origin Access)
  8. Press button:  Select contact option
  9. Subject/issue:  "I want to remove some games from my library‎"

It worked for me and the EA operator kindly deleted real-time a pair of games from my Library as by request and confirmation.

 

 

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Message 16 of 28 (31,576 Views)

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Re: Removing games from my Origin account

★ Apprentice

This is only gamers helping gamers. No support reps in the forums. You will have to contact them   https://help.ea.com/contact-us

Message 2 of 28 (71,692 Views)

Re: Removing games from my Origin account

★★★★ Novice

i had this issue...i couldnt find any help online so i clicked on the help button at the top of origin, then clicked on the live chat option at the top.

I spoke to an a guy from origin who did it for me.

 

I know its not the best of options, but its how i got it done. GL

Message 3 of 28 (71,692 Views)

Re: Removing games from my Origin account

★★ Novice

you cannot delet it anyways tell origin they need to fix it and let people delete there games


@Beowulf6666 wrote:

i had this issue...i couldnt find any help online so i clicked on the help button at the top of origin, then clicked on the live chat option at the top.

I spoke to an a guy from origin who did it for me.

 

I know its not the best of options, but its how i got it done. GL


 

Message 4 of 28 (64,866 Views)

Re: Removing games from my Origin account

★★★ Newbie

Y dont you just hide it!!




Message 5 of 28 (64,805 Views)

Re: Removing games from my Origin account

Hello

You can not delete games from your account forever.

They are associated with your account.

Support will not be able to delete games from your account  or they would have to refund you. And this is not possible.

If a game is did not like. you can within 24 hours use the the program Great Game Guarantee. You can read more on the website www.origin.com

I hope these tips help you.

If my advice has helped you, then do not forget to click XP.

 

 

 

Good lcuk


                      RU & EN EA ANSWERS HQ HERO, STAR WARS BATTLEFRONT AND BATTLEFIELD FORUMS MODERATOR

                                                                                                    I DON'T WORK FOR EA.

Message 6 of 28 (64,831 Views)

Re: Removing games from my Origin account

★★★★ Newbie

Phuck hiding it  ... give me my hard drive space back!!!

 

 

Message 7 of 28 (62,330 Views)

Re: Removing games from my Origin account

[ Edited ]

@NoobieBrown wrote:

Phuck hiding it  ... give me my hard drive space back!!!

 

 


Games in your account don't take up any space on your hard drive, the icons are there in your games library so you can download or redownload them. Simply uninstall the game and you get the hard drive space back.  To uninstall a game right click the game icon in your origin library and select "uninstall" at the bottom of the menu and you have your hard drive space back.

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Message 8 of 28 (62,281 Views)
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Re: Removing games from my Origin account

★★★★ Novice

This is not true, Origin have removed games from my account upon request before.

Message 9 of 28 (61,014 Views)

Re: Removing games from my Origin account

★★★★ Novice

I contacted Origin help and they were able to remove the games from my account. It's slightly painful but it works.

Message 10 of 28 (59,790 Views)

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