RESTRICTION: Disallowed Program/Driver [130827]

[lYour-Majestyl]

Hello please help. 

I am getting kicked off of BF3 on PC for "RESTRICTION: Disallowed Program/Driver [130827]".

I have tried:

*Uninstalling BF3 and reinstalling it

*Uninstalling PunkBuster and reinstalling it

*Uninstalling Origin and reinstalling it

*Opening up my firewall so that BF3/Origin/PB can go through 

*Setting both the PnkBstrA.exe and PnkBstrB.exe in SysWOW64 are able to run with admin privileges. 

*Ran a test using pbsvc.exe in the BF3 origin folder with "no errors" found. 

*Tried playing on a server with my firewall AND windows defender off. no luck  (I don't have an anti-virus besides windows defender.)

And still no luck...

I HAVE gotten BF3 to work when I play on a NON-PB server. But when I play on a regular server I get kicked within about 3-5 mins. 

My PB's pbcl LOG file in (C:\Users\h\AppData\Local\PunkBuster\BF3\pb) shows this: 

"[01.05.2018 11:43:05] Service Communication Failure: PnkBstrB.exe heartbeats stopped
[01.05.2018 11:46:16] Service Communication Failure: PnkBstrB.exe heartbeats stopped
[01.05.2018 11:47:11] RESTRICTION: Disallowed Program/Driver [130827]
[01.05.2018 13:09:05] Service Communication Failure: PnkBstrB.exe heartbeats stopped
[01.05.2018 13:10:42] Losing Key Packets 9003
[01.05.2018 13:11:59] Service Communication Failure: PnkBstrB.exe handshaking failed
[01.05.2018 13:14:41] Service Communication Failure: PnkBstrB.exe heartbeats stopped
[01.05.2018 13:16:20] Losing Key Packets 9003
[01.05.2018 13:17:36] Service Communication Failure: PnkBstrB.exe handshaking failed
[01.05.2018 13:20:28] Service Communication Failure: PnkBstrB.exe heartbeats stopped
[01.05.2018 13:26:50] Service Communication Failure: PnkBstrB.exe heartbeats stopped
[01.05.2018 13:30:02] Service Communication Failure: PnkBstrB.exe heartbeats stopped
[01.05.2018 13:30:42] RESTRICTION: Disallowed Program/Driver [130827]
[01.05.2018 14:34:06] Service Communication Failure: PnkBstrB.exe heartbeats stopped
[01.05.2018 14:37:08] Service Communication Failure: PnkBstrB.exe no heartbeats
[01.05.2018 14:37:45] RESTRICTION: Disallowed Program/Driver [130827]
[01.05.2018 14:51:38] Service Communication Failure: PnkBstrB.exe heartbeats stopped
[01.05.2018 14:54:44] Service Communication Failure: PnkBstrB.exe heartbeats stopped
[01.05.2018 14:55:43] RESTRICTION: Disallowed Program/Driver [130827]

"

When I run my pbsvc.exe test I get this: 

"

Starting PunkBuster Service Tests (v0.991) (01/05/18 15:31:23)
Checking OS
Windows NT 6.2 (build 9200) 64-bit
Checking PnkBstrA service status RUNNING
Checking PnkBstrA Version OK (1041)
Extracting "PnkBstrB.exe" to:
"C:\Users\h\AppData\Roaming\PnkBstrB.exe"
OK
Checking firewall settings OFF
Is PnkBstrA explicitly allowed?
C:\WINDOWS\system32\PnkBstrA.exe NO
Is PnkBstrB explicitly allowed?
C:\WINDOWS\system32\PnkBstrB.exe NO
Checking if PnkBstrB is running STOPPED
Getting port for PnkBstrA OK (44301)
Opening socket for packet send OK
Sending version packet to PnkBstrA SENT
Receiving version from PnkBstrA OK
Received 6 bytes from 127.0.0.1:44301
Response = 7485 (ms) Version = v1041
Getting PnkBstrB install instance OK
Sending start packet to PnkBstrA SENT
Waiting for packet from PnkBstrA OK
Received 3 bytes from 127.0.0.1:44301
Response = 14656 (ms) PnkBstrB started.
Load SUCCESSFUL.
Watching for PnkBstrB instance change CHANGED
Getting port for PnkBstrB OK (45301)
Sending version packet to PnkBstrB SENT
Receiving version from PnkBstrB ERROR: Received 5 UNKNOWN bytes from 127.0.0.1:44301
Response = 15 (ms) Response unknown (p900).
OK
Received 5 bytes from 127.0.0.1:45301
Response = 3281 (ms) Version = 2202
Checking PnkBstrK driver status NOT FOUND
Manually stopping PnkBstrB STOPPED
Removing test PnkBstrB file OK

----------------------------------
Tests finished.

"

Any ideas on what I should do?? 

[Shadownes · Accepted solution]

Hi EA_Atic

I just got her replied back from Discord after I asked if she still have the problem and she apparently fixed it on her own by repair game in Origin. 

I'll keep the thread so I can remember this what to do next time if one of our members or moderators gets the error.

And sorry in advanced for a late reply regarding the fix  

[lYour-Majestyl]

I just reinstalled windows and I still get kicked. 

[ragnarok013]

---

@forceteam11 wrote:

I just reinstalled windows and I still get kicked. 

---

@lYour-Majestyl It looks like you have a couple of issues, the first is the the that PB cannot communicate with the PB parent server. Have you whitelisted PB in your firewall and tried to join again? The second issue is the disallowed program driver. Are you using any third party programs to augment BF3 such as SweetFX or something else that may be interfering with the functioning of the PB client? Have you tried running a repair on BF3 while running origin at the elevated admin level by right clicking the Origin icon and selecting "run as administrator"?

Here's some additional information on PB codes:

Technical Violations: (Resolution: Reinstall PunkBuster from the latest game update patch)
#101 - Communication Failure
#102 - Communication Failure
#131 - Initialization Failure
#132 - Protocol Error
#141 - Distress (This indicates a problem trying to update to the latest version of PunkBuster - it may indicate a problem reaching one of our Internet-based Master PB Servers which can be caused by firewalls, router problems, etc.)
Miscellaneous Violations:
#111 - Bad Name (To resolve such a violation, simply changing your player name or playing on a different server may help)
#112 - Too Many Bad Names
#113 - Too Many Name Changes (Designed to eliminate name change spamming)
#114 - Protected Name (Can be resolved by changing player name or playing on a different server)
#121 - Negative Score Too Low (This is usually caused from Killing Teammates)
#151 - Extended ASCII Characters in Player Name (Can be resolved with the use of regular letters, numbers and symbols in the player name or by playing on a different server)
#9001 - CVAR value failed range check (see this FAQ for more info)
Integrity Violations:
These violation numbers are between 10000 and 29999.
When PunkBuster is unable to verify that a player's gaming environment is functioning properly and/or has not been altered, an Integrity Violation is raised. This also involves the detection of modified game, or PunkBuster, files.

Cheat/Hack Violations:
When PunkBuster detects a cheat or hack by repeated positive identification on a player's computer, a violation is raised. These violation numbers are 50000 and higher. To help resolve issues involving these violations, simply remove cheats and hacks from your computer.
#50000s - Aimbot
#60000s - Wallhack
#70000s - Multihack
#80000s - Gamehack
#90000s - 'Cheat' Video Drivers
#100000s - Speedhack
#110000s - Autofire
#120000s - Game Hook
#130000s - Attempted PunkBuster Hack

[Burn2]

SAME HERE, JUST REINSTALLED CREATORS UPDATE FROM USB AFTER WIPING SSD.  DIDNT GET IT BEFORE REINSTALL.  with error:

"Game disconnected: you were kicked by PunkBuster. Stated reason: PunkBuster kicked player 'Burn2' (for 0 minutes) ... RESTRICTION: Disallowed Program/Driver [130827]".

I have not altered bf3 besides video settings and such. no additional programs or hacks...

[ragnarok013]

---

@Burn2 wrote:

SAME HERE, JUST REINSTALLED CREATORS UPDATE FROM USB AFTER WIPING SSD.  DIDNT GET IT BEFORE REINSTALL.  with error:

"Game disconnected: you were kicked by PunkBuster. Stated reason: PunkBuster kicked player 'Burn2' (for 0 minutes) ... RESTRICTION: Disallowed Program/Driver [130827]".

I have not altered bf3 besides video settings and such. no additional programs or hacks...

---

So have you reinstalling Punkbuster while running the set up file in an elevated admin status? If that doesn't work sometimes running Origin as an admin and then running a repair on BF3 solves similar issues.

[Shadownes]

Hi there EA / Origin 

I have quite a favour to ask regarding a error one of my moderators are having on our server. 

It actually started some days ago when she joined the server and for some amount of time she gets kicked off the server with this error title:

PB Guid 30s RESTRICTION: Disallowed Program/Driver [130827]

Now I've told her to use Smart Port Forwarding because I use it myself after having quite some issues with No Packet Flow error and I found out that this little program works for most of the connection problems, either with packet loss, no packet flow, You've been disconnected from the server and so on (you know all the issues ) and it isn't a program that should interfere with Punkbuster at all. Its quite the same settings I do on my router (Port forwarding)

Anyways, I would like to ask what is the solution to that error PB Guid 30s RESTRICTION: Disallowed Program/Driver [130827].

Most of us in our clan / platoon have given her all options what she could do, needless to say nothing works, such as repair the game in Origin, disable overlay in every "app" (steam, origin and so on), scan for virus, malware (there were none), disable Anti-virus / firewall, format C: (the last solution of them all), reinstall Punkbuster, manual update Punkbuster.

I have seen topics about how to workaround or how you may say it, by setting PunkbusterA to run as admin always. But that is also been tested. 

This subject is regarding Battlefield 3

Her laptop specs:

Windows 10, 64 bits

CPU: Intel core i5 3230M, 2,60Ghz

RAM 4 GB

GPU: 1024MB ATI Radeon HD 7500/7600 Series (Sony)

Best Regards Shadownes

[EA_Atic]

Hey @Shadownes, did you try what @ragnarok013 suggest to do? 

Let me know what you tried and what you tried.  

/Atic 

[Shadownes · Accepted solution]

Hi EA_Atic

I just got her replied back from Discord after I asked if she still have the problem and she apparently fixed it on her own by repair game in Origin. 

I'll keep the thread so I can remember this what to do next time if one of our members or moderators gets the error.

And sorry in advanced for a late reply regarding the fix