I have been putting off getting Premium, and finally decided to do it. Before I could do that, I decided to go online and just play a couple of games. Well It said I needed to update to version 1.07 so I did just that.
I downloaded the update with no issues. But when I went to install it, it took abotu ten minutes to get to 3 or 4% and then I would get the error code 80010038. I tried about 5 or 6 more times, and still nothing. I called PS support and they had me go into safe mode and restore the hd utility. Tried again, still same BS error. A friend of mine let me borrow Max Payne 3 and I was prompted to do a patch 1.07 (same number!) and it downloaded and installed just fine no error. Beat that already lol.
So I deleted the bf3 game and save data utility and also went into my router settings and opened up all the ports the ps3 uses.
I reinstalled BF3, and tried to do the back to karkand install and boom! Same problem. Error 80010038 about 4% in. So now I have an expansion that wont install, and an update that won't either. So I cant play online.
I am at a loss for what is going on. I have searched Google and Bing for about 3 hours now with nothing specific to my problem.
I'm on a slim model 120g ps3 with a Fios wireless connection at about 14 mbps download/3.9 mbps upload.
My next step is to completely restore the ps3 and try again.
Sorry if I was all over the place with my question/inquiry, I'm just frustrated and getting ticked off at Sony/EA.
Same exact problem?? Down to the details? How friggin weird is that? It'll be another few hours before my system full restore is completed and then I reinstall everything and try again. I'll keep you updated if you want by email or whatever.
I take this back....
After COMPLETELY restoring my playstation 3 slim 120g model, i was able to install update 1.07, installed the loadout shortcuts and vehicle assault packs, and thought t'was all fine...
Until I went to install all the expansion packs (B2K, Armored Kill, Aftermath, etc)
Same error message during 3 or 4% of the install...they downloaded just fine on my fios wireless connection, but during install they get error 80010038 messages...
AUGH me too. I restore my ps3 and I was able to download the patch 4 days ago but it wasent running the same so I deleted the info thinking the ps3 dident install the patch correctly. now I can't install the patch update or close Quarters dlc. But its nice to know IM not the only one with this problem.
I don't think its ea problem but Sony because I was playing offline and had no problem. IM thinking it has some thing to do with the playstation store.
how about this........installed aftermath but cant do karkland ect..same message 80010038 ...wots going on???any help PLEASE????