PREMIUM not owned bug

[IIIGuillermoIII]

As shown on the first screenshot, i own Battlefield 3 Premium. But when I look at my assignments we can see that they are not available for me. Also special knife is not available for me which comes with premium account.

Thanks.

[ragnarok013 · Accepted solution]

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@IIIGuillermoIII wrote:

As shown on the first screenshot, i own Battlefield 3 Premium. But when I look at my assignments we can see that they are not available for me. Also special knife is not available for me which comes with premium account.

Thanks.

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There must be an account entitlement error since your Battlelog does not show you as Premium http://battlelog.battlefield.com/bf3/user/IIIGuillermoIII/

Since this is an account entitlement issue @IIIGuillermoIII  in order to correct it you'll need to contact EA Customer Support here:  https://help.ea.com/contact-us

[ragnarok013 · Accepted solution]

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@IIIGuillermoIII wrote:

As shown on the first screenshot, i own Battlefield 3 Premium. But when I look at my assignments we can see that they are not available for me. Also special knife is not available for me which comes with premium account.

Thanks.

---

There must be an account entitlement error since your Battlelog does not show you as Premium http://battlelog.battlefield.com/bf3/user/IIIGuillermoIII/

Since this is an account entitlement issue @IIIGuillermoIII  in order to correct it you'll need to contact EA Customer Support here:  https://help.ea.com/contact-us