so I basically got the same problem. I got in the EA App and didn´t played the game quite a while - about a year. It keeps asking me about a product key if I want to launch it and if I want to type said key in, it says my PC is offline. None of the EA proposed solutions works. Anyone got some information about the issue or a solution? (Language in the pictures is german sorry)
July - last edited July
Same here for two weeks now.
No solution from live chat with EA.
They suggested to make a new account in Windows! Next it's gonna be to ask me to get a new car in order the game to just play as it did two weeks ago.
Show some mercy and check your EA-origin game integration plz.
We still require the requested information in order to start a proper investigation into the issue.
Because of that, I would like to highlight the accepted solution of this thread again.