Have Premium but Back to Karkand not working?

by 6Nick1
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Original Post

Betreff: Server asks for B2K

[ Edited ]
★★★ Novice

I contacted the support a few times now. I had the issue after I refunded my steam version of the game since none of the dlcs worked there. But since a lot of people having the issue out of the blue maybe there is no connection between the steam refund and the problem.

 

The last time I contacted the support they did something with the licenses, at first karkand worked, but nothing else. Later another guy did something -> nothing worked anymore, all the dlcs were removed from my account, I even got downgraded from my premium I bought in 2016.

 

Now I rebought the premium pass and now again, Karkand doesnt work. I'm just afraid they gonna delete my game again so I have to rebuy it a fourth time.

Message 431 of 436 (529 Views)

Betreff: Server asks for B2K

★★★ Novice

Now a support member did some changes to my account. Back to Karkand and Aftermath works. Close Quarters, End Game and Armored Kill doesn't. So instead of 4 out of 5 it's 2 out of 5. I should stop contacting support and just live with it. honestly.

Message 432 of 436 (514 Views)

Betreff: Server asks for B2K

Community Manager
Are you using EA App or Origin? @raziputzi,

/Atic
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Message 433 of 436 (329 Views)

Betreff: Server asks for B2K

★★★ Novice
@EA_Atic I am using Origin, but since I tried everything, I tried the EA app as well. The download freezes at "initializing". Tried other games, I can download those.
Message 434 of 436 (323 Views)

Betreff: Server asks for B2K

Community Manager
Did you try to clear the Origin cache? @raziputzi,

Link on how to: https://help.ea.com/nz/help/faq/clear-cache-to-fix-problems-with-your-games/

/Atic
Atic.png

-------------------------------------------------------------------------------------------------------------------------

* Tag me with @EA_Atic if you are responding to me. Thumbs up

* If you like the comments of other players please give them XP.  

* If someone has helped and solved your issue please accept it as a solution. Standard smile

If a post needs moderation, merging or cleaning, report the post and we will take a look. Nerd

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Message 435 of 436 (307 Views)

Betreff: Server asks for B2K

★★★ Novice
@EA_Atic I cleared the cache like a hundred times now. I installed on a fresh system and tried on 4 different systems. No difference on any.
Message 436 of 436 (299 Views)
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