Have Premium but not Back to Karkand? [ Edited ]

[IgoNap85]

Hello @EA_Joker, I am experiencing the same issue, are you able to assist me also?

[far-in-out]

I'm having the same problem, help me out please.

[IIPrest0nII]

@IgoNap85 @far-in-out Hello,

Have you tried to contact EA support? Usually, they can also help you

Please check this link How to contact EA support

[marvel_tomix]

I also have the same issue for days. Is it possible to correct this problem for my account too?

[ailimafame]

Hello! I have the same issue. Can we get a fix for this, please? Thank you!

[OldDirtz]

Hi got the same issue got premium

[EA_Joker]

Hey @IgoNap85 @far-in-out @ailimafame @OldDirtz,

you should all be fine now - could you double check if things are working normal for you now? Also thanks for the message @far-in-out - I try to work as much magic as possible!

As for @marvel_tomix, I see you contacted an EA Advisor and it looks like you were able to sort the issue this way, can you confirm that?

[IgoNap85]

@IIPrest0nII Hi, I haven't tried calling them, i did chat with them online at one stage but didn't get the issue resolved.

[IgoNap85]

Hi @EA_Joker, thank you, it seems to work now, i managed to get Back to Karkand, haha, um, okay, thanks again!  

[marvel_tomix]

@EA_JokerI managed to fix it myself by trick or treating Origin. With Origin closed, I started Battlelog straight from the browser. I logged in in BF4 and then switched to BF3. Then I found a server that runs "Gulf of Oman". I connected to that server, it asked to start Origin automatically. After Origin started it connected with no "Back to Karakand" DLC issue. Now I can connect normally from Origin every time. A friend of mine with the same issue, managed to fix it the same way.

But from the moment I fixed this, I am facing another issue (my friend however does not). Origin shows BF3 as new game and I have lost some unlocked weapons. EA Advisor have not managed to help with this either... They urged me to uninstall - install, repair, update the game, clear Origin cashes and some other stuff that did nothing. It looks it is an account based problem since in Battlelog everything is in place but when I start the game, my weapons are not there. So it is not a server based problem. It is not client based either, because I played the game in another friends computer and the same issue occurs. Also when I try to connect to some severs it throws me a message that I am missing content.