February 2021
All,
you need to call EA help via phone. They will relink the Karkand DLC to your products. The Karkand bug happened to me in 2018 and again begin of 2021. Today i called again and the call center agent fixed it right away.
This forum does not help, if you want to push EA. They don't care...
All the best!
Tarzino
February 2021 - last edited February 2021
@-LW-Tarzino wrote:All,
you need to call EA help via phone. They will relink the Karkand DLC to your products. The Karkand bug happened to me in 2018 and again begin of 2021. Today i called again and the call center agent fixed it right away.
This forum does not help, if you want to push EA. They don't care...
All the best!
Tarzino
That's not valid to whoever doesn't live in US or CAN. The forum should be enough or the contact services but both aren't really producing much results for me. I think the best is to go on twitter and tag them.. they have to acknowledge that there's an issue otherwise there's no pressure to work on it
February 2021
February 2021
@-LW-Tarzino wrote:
@Lipous_ElectusI live in Germany and it worked. I also tried it in this forum 5 weeks ago, no results. Did ever show an EA admin up her? I haven't seen any, so this more to help each other. But the Karkand bug can only be solved by an EA operator.
How specifically you managed to call them, just an international call? Because from their website they only accept CAN or US numbers, that's why I commented up there. Would you mind giving a short summary?
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