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Game could not login to EA Online (1)

by brocicle
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Original Post

Game could not login to EA Online (1)

★★★ Newbie

First day with the game on PC. Can't connect to ANY server.

Message 1 of 6 (962 Views)

Re: Game could not login to EA Online (1)

Hero (Retired)

Hello there!

 

First, make sure you have all the multiplayer updated installed as well as a online pass.

Check your internet status, restart your internet router and it should work.

 

If you have more questions about this, please post here again and I will help you further.

 

- With kind regards, Timmie.

Message 2 of 6 (941 Views)

Re: Game could not login to EA Online (1)

[ Edited ]
★★★ Newbie

"make sure you have all the multiplayer updated installed"

That makes 0 sense... if you are asking if its updated then yes, when I right click it in Origin and press update it says its up to date.

I purchased the Premium edition and it says I have it but the game still shows that I can buy the expansions that I should already own...

 

Happens on 2 routers so thats not my issue. I clearly have internet if I can talk to you...

 

And online pass? I bought it on Origin so there is no online pass.

 

 

- With kind regards, A pissed off customer

Message 3 of 6 (928 Views)

Re: Game could not login to EA Online (1)

Hero (Retired)

Hi again!

 

Sorry to hear that. 

Please contact the support team here (Contact Us - EA) and they update your account and it should work again.  :robotwink:

 

Timmie

Message 4 of 6 (919 Views)

Re: Game could not login to EA Online (1)

★★★ Newbie

Well, the EA chat rep couldn't help so I guess I'll have to get myself a refund. You'd think a game would work after being out a year and a half.

Message 5 of 6 (907 Views)

Re: Game could not login to EA Online (1)

★★ Novice

I just spoke to a chat rep and they said it was a general issue with many people, even those who were able to play the beta earlier.

Message 6 of 6 (457 Views)
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