Clean boot

by Jasoneye
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Original Post

Clean boot

★★★ Novice

Running a Clean Boot on your PC is a troubleshooting process that is designed to help fix difficulties that may be encountered when installing, launching or accessing online content of games. The Clean Boot process disables any background tasks that may be causing interference.

The following steps will show you how to run a Clean Boot on your PC. Please note: There may be slight variations in the process depending on the operating system that you are using:

  1. Press and hold the 'Windows' Key followed by the 'R' key to open up a prompt window.
  2. In the prompt window, type 'msconfig'.
  3. When you have finished typing, click OK. At this point, you should now see the multi-tabbed System Configuration dialog box.
  4. Click on the 'General' tab
  5. Choose the 'Selective startup' option
  6. Uncheck the 'Load startup items' box.
  7. Open the 'Services' tab.
  8. Check the 'Hide all Microsoft services' option at the bottom of the tab.
  9. Click the 'Disable all' button.
  10. When prompted, restart your computer.

If you are still experiencing issues with installing, launching or accessing online content of your game please do not hesitate to contact our Customer Support team for further assistance.

 

 

 

 

 

 

After restart should i need to go and enable all button??????? 

Message 1 of 2 (10,861 Views)

Re: Clean boot

Hero (Retired)

Hi there jasoneye!

 

Please refer to this page: http://support.microsoft.com/kb/331796

If you want to enable the buttons again, you should be able to do so under the settings.

 

- Sincerely, Timmie.

Message 2 of 2 (10,848 Views)