Battlefield 3 Premium gone from Origin account

by YaBoyyToxic
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Battlefield 3 Premium gone from Origin account

[ Edited ]
★★ Novice

Problem is. I bought BF3 premium 26.04.13 from Origin store. But nowadays i have only BF3 extended edition шn my library without premium content and all of the DLC's

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Re: Battlefield 3 Premium gone from Origin account

Community Manager
Hey @YaBoyyToxic,

Welcome.

That is very strange indeed.

Is it maybe possible that you're logged into an incorrect EA account?

If that is not the case, I'm afraid that the best thing you can do is contacting our lives support via https://help.ea.com/contact-us, so they can take a look at your EA-account to see if there's something missing. Unfortunately we can't do this here via the forums, I am afraid.
EA_LeeuwAHQ

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Message 2 of 6 (1,075 Views)

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Re: Battlefield 3 Premium gone from Origin account

Community Manager
Hey @YaBoyyToxic,

Welcome.

That is very strange indeed.

Is it maybe possible that you're logged into an incorrect EA account?

If that is not the case, I'm afraid that the best thing you can do is contacting our lives support via https://help.ea.com/contact-us, so they can take a look at your EA-account to see if there's something missing. Unfortunately we can't do this here via the forums, I am afraid.
EA_LeeuwAHQ
Message 2 of 6 (1,076 Views)

Re: Battlefield 3 Premium gone from Origin account

★★ Novice

Live support told me to make this post

Message 3 of 6 (1,044 Views)

Re: Battlefield 3 Premium gone from Origin account

★★★ Novice

Seems like Sanctions went on , I just saw Ruble there lol

Message 4 of 6 (972 Views)

Re: Battlefield 3 Premium gone from Origin account

Community Manager
Hey @YaBoyyToxic,

I am sorry to hear that you were sent to the forums for this issue, but I am afraid that we can't look into accounts here via the forums. Only live support can do this.

If you don't get any much further via https://help.ea.com/contact-us, maybe you can give Twitter or Facebook try via https://Twitter.com/EAHelp or https://Facebook.com/EAHelpHub?
EA_LeeuwAHQ
Message 5 of 6 (935 Views)

Re: Battlefield 3 Premium gone from Origin account

★★ Novice

I live in Ukraine, back in 2013 it was only one payment method in Ukraine to buy Origin games
Message 6 of 6 (909 Views)