Battlefield 3 Premium Edition - Missing content

by Minnowek
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Battlefield 3 Premium Edition - Missing content

★★ Apprentice

When I want to enter a server which currently has a map from any DLC (except Back To Karkand) battlefield shuts down and battlelog shows information about missing content, namely : "Game disconnected: you are missing content from the game." When I want to enter a server where there is no map from the addon I can play normally. I bought the game in 2017 and upgraded to premium edition in 2018 and it worked normally then. When I recently wanted to play I got the above error displayed.

 

Before writing this topic I contacted support and they tried to fix my problem, but this is an old game and as they wrote "Battlefield 3 is a game we provide limited support to now". They removed my battlefield from my account and reassigned it, and it did nothing. I also tried deleting cookies etc.

 

I have no idea what else to do, which is why I am writing here. I would be very grateful for any help. In the attachment I add the error that pops up.

 

Message 1 of 33 (4,464 Views)

Accepted Solution

Re: Battlefield 3 Premium Edition - Missing content

★★ Apprentice

Problem solved. However, I recommend using live chat. I made a mistake and for a long time I contacted via e-mail. The problem was that Origin couldn't see my Premium permissions.

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Re: Battlefield 3 Premium Edition - Missing content

Champion

in origin can you see Back to karkand and does it say Unlocked or Locked?

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Message 2 of 33 (4,448 Views)

Re: Battlefield 3 Premium Edition - Missing content

★★ Apprentice

Unlocked

Message 3 of 33 (4,446 Views)

Re: Battlefield 3 Premium Edition - Missing content

Champion

ok, the only time i've come across this before, the resolution was to ask support to remove the entitlement to back to karkand, and then to add it back (whilst you are logged out of origin)

 

it's not your side, its account side, so theres nothing you can do on your side afaik

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Message 4 of 33 (4,438 Views)

Re: Battlefield 3 Premium Edition - Missing content

★★ Apprentice

Interesting, because I got this information that says on the account side they can't do anything anymore "I don't think there's anything else we can do on the account side of things"

Message 5 of 33 (4,433 Views)

Re: Battlefield 3 Premium Edition - Missing content

Champion

the only other method I know, is using an old version of firefox v28 and installing the battlelog plugin

 

the problem there is, I think the plugin has been removed now from all download locations

 

 

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Re: Battlefield 3 Premium Edition - Missing content

★★ Apprentice

I can only hope that someone still has it downloaded and finds my topic

Message 7 of 33 (4,360 Views)

Re: Battlefield 3 Premium Edition - Missing content

EA FIFA Team

Hi @Minnowek,

 

I have tried something in the background, could you check if it now works?

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Message 8 of 33 (4,279 Views)

Re: Battlefield 3 Premium Edition - Missing content

@Minnowek There are two methods that normally work for missing B2K:
1. Close Origin and all Origin processes in the task manager
Hold the Windows key + R.
In the command box that opens, type %ProgramData%/Origin then click OK.
Delete all the files and folders inside it except for LocalContent
Inside of the LocalContent folder delete the Battlefield 3 folder.
Next open Origin, allow Battlefield 3 to update, then log into Battlelog and join a server and you should be good to go.

if that doesn't work:
Xpack1 missing installer data.xml
Copy "__Installer" to Xpack1 from Xpack2, open it and replace all "Close Quarters" with "Back to Karkand", then try to join the game
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Message 9 of 33 (4,271 Views)

Re: Battlefield 3 Premium Edition - Missing content

★★ Apprentice

@EA_Jason  napisał/a:

Hi @Minnowek,

 

I have tried something in the background, could you check if it now works?

 

 

Unfortunately still the same error

Message 10 of 33 (4,261 Views)
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