2013-01-29 07:13 PM - edited 2013-01-29 07:28 PM
as topic says. I try and launch BF3 Premium through the folder and it gives me this
ACTIVATE
DISPLAYNAMEP020FIELDP020MISSINGP020F
Enter product code for
DisplaynameP020fieldP020missingP020fromP020registryP020e to activate and play this game.
I purchased the code about 4 hours ago and got the whole thing installed 2 hours ago. this has been doing my head in.
Please any help would be appreciated.
Email says I dont need a code as I already have an account with origin.
No updated emails whatsoever.
Was paid with credit card so no reason for that not to have gone through.
This is the only email I've got
Qty Ordered Product Name Unlock Code Amount 1 Battlefield 3™ Premium No Unlock Code Needed $45.45
SubTotal: $45.45
Other things in there too but for privacy i wont put them up.
Confusion is through the roof
Thanks.
2013-01-29 07:24 PM
Hi there!
That's because you bought Battlefield 3 Premium instead for Battlefield 3. Which means that you need Battlefield 3 before you can use your Premium membership. Please read this: https://help.ea.com/article/what-is-the-difference-between-battlefield-3-premium-and-battlefield-3-p...
Contact the support team here and they can help you further, you can get a refund on this if you still want to buy Battlefield 3 only.
- With kind regards, Timmie.
2013-01-29 07:29 PM
sorry should of been more thorough in my wording. I purchased BF3 Premium, downloaded premium and it still requires activation.
This I dont understand.
Thankyou.
2013-01-29 07:34 PM
Hi again!
Alright, you already have the game. Sorry. :robotwink:
Try to repair Origin and run the game again with the Premium membership installed. Report back for further assistance.
- Timmie