Back To Karkand DLC doesn't appear in Battlelog

by Muwahahaha
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Original Post

Back To Karkand DLC doesn't appear in Battlelog

★★★ Newbie

Hello. My name is Artem Chugunov. I have a Limited Edition of the game, but Back To Karkand DLC doesn't appear in Battlelog. Can you help me?

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Re: Back To Karkand DLC doesn't appear in Battlelog

★★★★ Expert

You need to contact EA game advisor DIRECTLY to get it check then,only they have the tools and authority to go into your account to check .

 

 

For any issues regarding accounts/refunds, please follow these steps to contact a game advisor for more help:

1. Click the link https://help.ea.com/en/contact-us/ask and log in with your Origin name and password.

2. Where it says: ’What Can We Help you With’, type in ‘GAME NAME’

3. Click Find Solutions

4. Select "Your problem,eg accounts" from the drop-down list and also select your platform from the list.

5. Click: Find Solutions

6. Scroll down a little and on the lower right hand side, Click "I Still need Help"

 

Picture to help you understand better,  https://help.ea.com/article/welcome-to-the-new-and-improved-ea-help-center

 


The Window Will Open...
You’ll now see the currently available contact options(Depending on your game). These may vary depending on your geographical location and the time of day. Phone or Live Chat are the best options.

 

For customers in North America:

  • Select "Call me."
  • Enter your phone number.
  • Select "Submit."

For Customers outside of North America:

  • Go to the "choose a contact method" section
  • Contact us using the telephone number provided within the listed opening hours

Please be aware that it is likely that the agent you speak to will need to confirm your personal informations on this account.

 

 

Hope this helps
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***Please note...I do not work for EA/Origin. Questions belong in the forums,Solution is like medicine,same medicine/solution may not work on same problem.I'm helping you because I'm also a victim of EA for releasing their half baked products to us,gamers.

I don't answer questions via PM.  AHQ is "Player-to-Player" technical self-help forum

 

Message 2 of 3 (360 Views)

Re: Back To Karkand DLC doesn't appear in Battlelog

[ Edited ]

@ogocamoon007 wrote:

Hello. My name is Artem Chugunov. I have a Limited Edition of the game, but Back To Karkand DLC doesn't appear in Battlelog. Can you help me?


Hello Artem

 

Can you access B2K in game or are you totally locked out of B2K?  I'm trying to understand if this is a problem with Battlelog not reflecting what you have access to or if this is an account entitlement problem.

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