Trial pop up even though I own the game (BF1, Xbox One)

by theOBESEpounder
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Original Post

Trial pop up even though I own the game (BF1, Xbox One)

★ Novice

I'm on Xbox One. I bought a month of EA Access, then bought and downloaded the BF1 Preorder. I went to open it, but it said I had to wait for release, so I went to the EA Access hub and got the trial, and that worked, so I can play. However, every 2 mins or so I get a pop up asking if I would like to use my trial or buy the game. That's weird tho, cuz I bought it already... anyone know how to fix this?

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Re: Trial pop up even though I own the game (BF1, Xbox One)

Community Manager

@theOBESEpounder Hey, the annoying popup is a known issue, for now the workaround on this page should help to dissuade it from distracting you while you play. 

 

https://help.ea.com/en-us/help/battlefield/battlefield-1/battlefield-1-troubleshooting/

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Re: Trial pop up even though I own the game (BF1, Xbox One)

★ Novice

That's rediculous. I'm not going to delete all of my saves, accounts, and settings just so I can play a single game. Are there any other options?

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