Crashing operations servers every night

[Durch8ruchM]

@EA_Leeuw 
can you share please some information about the case and process ? 

i guess you check his chat logs, his statement  where he confirm to break the terms of service 
tthe server logs  which show where he play  and in same time range some restart/map change 
...   no need to go into details "how" he do it,  or what you guys in current stage "guess" ... 

its 2022, 

[EA_Leeuw]

Hey @Durch8ruchM,

While I do understand that you would like to be kept up to date with what happens with reports, this is unfortunately not something that we currently do. This has many reasons, but mostly to protect the privacy of everyone.

The only official process to report suspicious behaviour in one of our games, are the steps that are mentioned on our website: https://help.ea.com/en/help/faq/report-players-for-cheating-abuse-and-harassment/.

[Durch8ruchM]

hey, @EA_Leeuw
you misunderstand me ;-)
i am sure that i can speak for few player here.


if you comment with " dont worry. we get em, "
or ... " we work on it, "
or ... " looks good, we are optimistic" ..

:-)
we do report them, but there is no feedback on that data input" 

and believe me .. until i stress some comunity manager/mod    i report them few times^
some "enemy spotted" emoji or sound would be atleast something

"me" dont want details .... but some tiny feedback  doesnt cost much,  and makes it forgotten when it needs months until they are banned ^^

but ...  yeah ok, i got it . 

[EA_Leeuw]

@Durch8ruchM, hmm, that seems to be the same (if not similar) as to what I mentioned. 😄 I get what you mean, and this is good feedback that we will pass on of course. But at the moment, this is sadly not something that we can do.

[Durch8ruchM]

@EA_Leeuw everything good needs time

edit .. it took a while to understand that" guys" acting .. 
he crash all server expect one,  where he play  ~ cheat

the ppl have no choice .  take it, or leave it  

he play then few runds ,  still cheating  but not that hard as the ppl would say that they even leave the last game server with player because of him

[Wildsau667]

@EA_Leeuw 

Until I wait to find out for what reason I got a 3 day ban here....  the server crashing is going on.

Every operation I played last 3h got crashed. 

It is since one or two weeks always the same guy doing it, with the same account qq11xxxxxxx   (x=various numbers) 

I have reported him several times. for crashing servers, and for cheating when he plays.  And with a screenshot where he mentioned he is using a stolen account.  

Why not at least ban his actual account??  

[Durch8ruchM]

@Wildsau667 but "shu....." seems banned.

[Wildsau667]

Shu...ko-S   ???

No, he is not!!!

5mins ago when we played ops he showed up, wrote that in chat... and a minute later server crashed. 

I could post a pic, but afraid to get a ban again. 

Instead I will write another (useless) report.

[Durch8ruchM]

@Wildsau667yep, see him too...
i have report him again, ... unclear why i have to scrape that data .. but
i have give the following info as report too .. "next to" AIMBOT

-----------------Aimbot
17 HS per Minute Selbstlader M1916 FactorySELF-LOADING RIFLE1
12 HS per Minute M1909 Benét–Mercié StormLMG1
11 HS per Minute Russian 1895 InfantryRIFLE3
8 HS per Minute Farquhar-Hill StormSELF-LOADING RIFLE
7 HS per Minute M1917 Patrol CarbineSMG4
7 HS per Minute M1903 ExperimentalRIFLE1
7 HS per Minute Huot Automatic Low WeightLMG3
6 HS per Minute Mondragón StormSELF-LOADING RIFLE2
6 HS per Minute Russian 1895 SniperRIFLE
5 HS per Minute Anti-Tank GrenadeGADGET
4 HS per Minute Cei-Rigotti OpticalSELF-LOADING RIFLE
4 HS per Minute SMLE MKIII MarksmanRIFLE
3 HS per Minute MG 08/15FIELD KIT2
3 HS per Minute C96SIDEARM1
3 HS per Minute Ribeyrolles 1918 OpticalSMG
2 HS per Minute Gewehr 98 SniperRIFLE2
2 HS per Minute C96 CarbineTANKER/PILOT3
2 HS per Minute Fedorov Avtomat TrenchSELF-LOADING RIFLE
2 HS per Minute lMG 08/18 Low WeightLMG
2 HS per Minute Gewehr 98 InfantryRIFLE1
2 HS per Minute MP 18 TrenchSMG3
2 HS per Minute Fedorov Avtomat OpticalSELF-LOADING RIFLE
2 HS per Minute M1917 Enfield SilencedRIFLE6
2 HS per Minute BAR M1918 TrenchLMG1
2 HS per Minute 1903 HammerlessSIDEARM
2 HS per Minute Ross MkIII InfantryRIFLE
2 HS per Minute Howell Automatic SniperSELF-LOADING RIFLE
2 HS per Minute Mondragón SniperSELF-LOADING RIFLE
1 HS per Minute lMG 08/18 SuppressiveLMG2
1 HS per Minute Perino Model 1908 DefensiveLMG3
1 HS per Minute Type 38 Arisaka InfantryRIFLE1
1 HS per Minute Mars AutomaticSIDEARM
1 HS per Minute Martini-Henry SniperRIFLE
1 HS per Minute Selbstlader M1916 MarksmanSELF-LOADING RIFLE1

@EA_Leeuw ... that user get reported since days, weeks ,, and his stats are more then ... ehmmmm .. ok. 
can you suggest to us, if it is improve the chance that this "report" get reviewed when we give aditional data ? 

[Durch8ruchM]

@EA_Leeuw check your pm``s , i have upload videos where that map changes happend while a match is running, + the specific user using some infiltrator kit on a map where it not exist.

i have some video not yet uploaded where he talk about that things,
will do that over night.