Color changes when i start bf1

[KennethWard3]

What should I do. I feel like I'm the only person with this issue. When I play any other game the resolution goes back to normal. Pls help

[Ourumov13 · Accepted solution]

@KennethWard3, my TV only has 1 HDMI port that supports 4K and HDR, so please make sure that you´re using the right one if your TV is similar.

I don´t remember if HDR was added to BF1 in October or September, but it came with a new patch.

Have you tried to change any HDR settings as well?

[EA_David]

@KennethWard3 Can you clarify what's happening exactly? Screenshots/a video may help. Do you see the same issue if you swap the game to windowed mode?

Posting your system details might help: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

Thanks!

[KennethWard3]

When I insert the disk the game starts and the color is normal. Then the screen goes black and when it says personalizing your experience and press (x) it changes to the really light color picture. I'm not sure how to go to window mode. I'm on ps4

[EA_David]

Ah I apologize, I thought you were playing on PC so don't worry about windowed mode. 

Thanks for the image, it looks like your brightness for the game is set too high. 

I don't have a PS4 to hand for the exact path, but from the main menu you should be able to go to More then Options, and check in there for the option to turn down your brightness. 

[Ourumov13]

@KennethWard3, that is the point when the HDR-Mode for BF1 is activated.

Please make sure that your TV and your PS4 have been set up correctly for HDR.

The PS4 has that in its display settings.

In BF1 you´ll find it in the video settings like @EA_David said.

How old is your HDMI cable? Maybe you need to change that to a newer one that is able to transfer HDR signals.

[KennethWard3]

I just purchased a premium hdmi cable that supports 4k tv's. I'm still having the same issue. I even turned down my brightness and it's still too bright. Bf4 looks normal when I play it but when I switch to BF1 that lighting issue happens again. I seriously think it's the latest update. Cause it was normal a few weeks ago when I last played it

[ragnarok013]

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@KennethWard3 wrote:
I just purchased a premium hdmi cable that supports 4k tv's. I'm still having the same issue. I even turned down my brightness and it's still too bright. Bf4 looks normal when I play it but when I switch to BF1 that lighting issue happens again. I seriously think it's the latest update. Cause it was normal a few weeks ago when I last played it

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Is this a standard PS4 or a PS4 Pro? When the problem started was it after you changed any settings, after a title update, or after a system OS update? have you tried clearing your cache by holding the power button until the console shuts down and then restarting the console? Often times on console doing that solves weird issues that seem to come out of nowhere.

[Ourumov13 · Accepted solution]

@KennethWard3, my TV only has 1 HDMI port that supports 4K and HDR, so please make sure that you´re using the right one if your TV is similar.

I don´t remember if HDR was added to BF1 in October or September, but it came with a new patch.

Have you tried to change any HDR settings as well?

[aggi26]

I get the same now. Works ok on division.

[Ul1tochka]

Try to turn on HDR mode on you tv settings