Re: Cant connect

by AvengerRanger
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Original Post

Cant connect

★★★ Novice

I can’t connect to the game, tried reinstalling, tried closing out and going back in, I have Xbox game pass too and I got it off there. 

Message 1 of 5 (463 Views)

Re: Cant connect

[ Edited ]
★★★ Guide

@noahmcmoney

Did you try below troubleshooting steps? If you’re having connection issues on your Xbox, try these steps:

- http://help.ea.com/en-us/help/faq/connection-troubleshooting-basic
- http://www.help.ea.com/en-us/help/console/connection-troubleshooting-advanced-xbox

Hope it will help!
Cheers

Message 2 of 5 (436 Views)

Re: Cant connect

★★★ Novice

Yes I have tried that

Message 3 of 5 (411 Views)

Re: Cant connect

★★★★★ Expert
@noahmcmoney Try to activate UPnP on your router, possibly also open the ports

https://help.ea.com/en-us/help/faq/opening-tcp-or-udp-ports-for-connection-issues/
Message 4 of 5 (400 Views)

Re: Cant connect

★★★ Novice

Still experiencing issue after I’ve tried the solution 

Message 5 of 5 (384 Views)