Help us improve Answers HQ! Take Survey No, Thanks

Battlefield 1:unable to connect to online

by kashils
Reply

Original Post

Accepted Solution

Battlefield 1:unable to connect to online

★★★ Newbie

I've just purchased battlefield 1 on ps4, I am unable to connect to the online servers. I either get the message "failed to connect to ea online" or "online features will not be available please try again". I play battlefield 5 with no issues whatsoever. I have followed the online technical support guide, added ports to my router and still nothing. Please help..

Message 1 of 6 (1,683 Views)

Accepted Solution

Re: Battlefield 1:unable to connect to online

@gebzero3

 

You can try these steps:

 

https://help.ea.com/en-us/help/console/connection-troubleshooting-advanced-playstation/

 

Thanks Standard smile

 

- iluminate

_________________________________________________________________________________

Are you looking for a response in your Thread that I responded to? Please tag me @iluminatethesky

▪Did you find my post useful? Please grant + XP✔
▪Did my post solve your issue/answer your question? Please accept as a solution✔

DICE Friend

EA Game Changer

I do not work for EA

View in thread

Message 4 of 6 (1,521 Views)

All Replies

Re: Battlefield 1:unable to connect to online

Hey @kashils

 

Can you try restoring the game licenses in your PS4 settings, and doing a hard reset on your Console?

 

Select Settings > Account Management > Restore Licenses, then fully turn off your Console for 30 seconds or so and turn it back on.

 

Let us know if this helps.

 

Thanks Standard smile

 

- iluminate

_________________________________________________________________________________

Are you looking for a response in your Thread that I responded to? Please tag me @iluminatethesky

▪Did you find my post useful? Please grant + XP✔
▪Did my post solve your issue/answer your question? Please accept as a solution✔

DICE Friend

EA Game Changer

I do not work for EA
Message 2 of 6 (1,656 Views)

Re: Battlefield 1:unable to connect to online

★★★ Newbie

I have tried this solution and it hasn't worked. Is there any other way if fixing this issue. 

Message 3 of 6 (1,541 Views)

Re: Battlefield 1:unable to connect to online

@gebzero3

 

You can try these steps:

 

https://help.ea.com/en-us/help/console/connection-troubleshooting-advanced-playstation/

 

Thanks Standard smile

 

- iluminate

_________________________________________________________________________________

Are you looking for a response in your Thread that I responded to? Please tag me @iluminatethesky

▪Did you find my post useful? Please grant + XP✔
▪Did my post solve your issue/answer your question? Please accept as a solution✔

DICE Friend

EA Game Changer

I do not work for EA
Message 4 of 6 (1,522 Views)

Re: Battlefield 1:unable to connect to online

★★★ Newbie

I have BF1 on PC and have not been able to connect online either. I have contacted EA tech support twice and followed the troubleshooting steps but still not results.

Message 5 of 6 (1,330 Views)

Re: Battlefield 1:unable to connect to online

★★★ Novice

dont get fooled by ea..

their servers are off / not running properly from monday morning...

it has nothing to do with licences and mac address...

the problem with ea is that they are not responsible for their business...which is of course illegal...

ea can not suppress cheaters and hackers, sometimes servers off without any relevant info from ea...

which is illegal....

but well pc gaming will die soon anyway...

Message 6 of 6 (1,149 Views)
Twitter Stream