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Re: iPhone X not working after new update

by EA_Darko
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iPhone X not working after new update

★★★★ Novice

Anyone else having problems with playing battle copters on their iPhone X after installing the latest update? Screen seems the be out of wack and can’t fire missiles during battles. I have talked to other players online and they are having the same problems but only with iPhone X. Is there s fix in the works anytime soon?

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Re: iPhone X not working after new update

Community Manager

@Newt0404

Sorry for the late reply, could you speak with our live support in relation to the iPhone issue you are seeing.

 

You can contact our live support at help.ea.com.  

 

To request a callback or speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

 

Finally, you can choose to receive a callback or begin a chat

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Message 2 of 3 (810 Views)

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Re: iPhone X not working after new update

Community Manager

@Newt0404

Sorry for the late reply, could you speak with our live support in relation to the iPhone issue you are seeing.

 

You can contact our live support at help.ea.com.  

 

To request a callback or speak with a chat adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

 

Finally, you can choose to receive a callback or begin a chat

Message 2 of 3 (811 Views)
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Re: iPhone X not working after new update

Community Manager

@Newt0404 Hey, is it possible to get a screenshot of the issue and post it here so that I can forward it to the studio team?

Message 3 of 3 (541 Views)

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