Help us improve Answers HQ! Take Survey No, Thanks

Re: BC Squad arena rewards missing

by Saro0o0
Reply

Original Post

BC Squad arena rewards missing

★★★★ Novice

Ok so this is the 2nd squad arena in a row that not a single squad in the game got paid their rewards (gold & $). So far it has cost me 100 gold and $60,000 between the 2 arenas. Last night it was the squad battle arena and tonight it was the squad domination arena.
I'm sure you are getting flooded with complaints but this game needs some attention. The fuel video's still don't work after almost 2 months.
I just bought the 4000 diamond pack and I will be requesting a refund if these things aren't fixed.
It's giving people the impression that you Chillingo is trying to make it so the only way to get gold is to buy it. If that's the case and this arena problem is intentional then I would be very disappointed because this game is, well was the BEST GAME in the app store but it's being neglected.

Please get these things fixed because I really don't want to see all my money spent for nothing.

*****See the attached photos of before arena collection and after when the arena disappears with no rewards. Along with photos of world chat and squad chat supporting that nobody is getting their rewards.

Message 1 of 9 (440 Views)

Re: BC Squad arena rewards missing

★★★★ Newbie

I can confirm everything that this user has posted. I have been playing this game for nearly 3 years on a daily basis and I’ve purchased countless packs. It is really disappointing that the developers are neglecting the game. I will be requesting a refund of recent purchases if this condition continues. Please resolve these issues ASAP. 

Game account: AirForceWon

Message 2 of 9 (413 Views)

Re: BC Squad arena rewards missing

[ Edited ]
★ Apprentice

I played squad arena(30 gold prize) & squad Dom arena(20 gold prize) with a total of 50 gold and did get any reward from either 😔

Message 3 of 9 (407 Views)

Re: BC Squad arena rewards missing

★ Apprentice
EA_DaveRF10
Message 4 of 9 (395 Views)

Re: BC Squad arena rewards missing

[ Edited ]
★ Apprentice

I’m now playing the Griffin arena winning prize is 20 gold so far...

putting in account my other 50 gold from previous arenas!

Come on EA please give some attention to this game as this is by far the best iOS game of it’s genre so don’t let it go to waste 😔

Message 5 of 9 (378 Views)

Re: BC Squad arena rewards missing

EA Community Manager

Hi Guys,

 

Looking into this now, i'll let you know when i have an update from HappyFish on this, but i dont think i will have to wait too long Standard smile

 

Cheers

Dave

Message 6 of 9 (356 Views)

Re: BC Squad arena rewards missing

★★★★ Novice

Just wanted to say thanks to you guys for paying the arena rewards..... I look forward to fuel videos getting fixed soon but it's a great start. 

 

Thanks for all your hard work!

Message 7 of 9 (342 Views)

Re: BC Squad arena rewards missing

EA Community Manager

Hi Everyone, 

 

You should of all received your Squad Arena now Standard smile

 

If anyone hasn't let me know and Ill look into it.

 

Cheers

Dave

Message 8 of 9 (333 Views)
Highlighted

Re: BC Squad arena rewards missing

★ Apprentice
Yes we did!
Thanks again Dave 😊
Message 9 of 9 (324 Views)

fifa-19-promo-splash

Having trouble connecting to your game?

Try these steps first to clear up any problems you may have when connecting to an EA game.

Troubleshoot and test your connection

ea-help-promo

Forget your EA Account ID or password?

Reset, update, or link your account information.

View More on EA Help