anthem not launching Ps4

by Julienwriter
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Original Post

anthem not launching Ps4

★★ Newbie

Product: Anthem
Platform:Sony Playstation 4
Please specify your platform model. Sony PlayStation 4
Please select your region North America
Were you on an Expedition when the issue occurred? No
Where did this issue occur? Please include menu name or in game location. From Ps4 Menu
When did this happen? (dd.mm.yy hh:mm)
Summarize your bug Game goes to main Anthem titles that shows the Logo of the game ( not login screen ) and basically stays there forever
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Get the game on Ps4 and launch it.
What happens when the bug occurs? Nothing
What should be happening instead? Something

Ps4 Version doesn’t launch even after Rebuilding database.

been like this for a week at least. 

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Re: anthem not launching Ps4

Community Manager

@Julienwriter 

 

Power cycle your console an router one more time and retry.

 

If the problem persists, reinstalling the game may be the way to go.

 

Thanks.

barry.png
Message 2 of 3 (927 Views)

Re: anthem not launching Ps4

★★★★ Novice

Since your in america not sure if you might have the same issue as me, if you havent changed nothing in your router settings maybe your default dns is not leaving stable internet connection (Anthem seems like requires a very clean stable internet to be able to start)  call your provider or search on google “whats best dns server for me” and follow instructions this fixed my exact same issue about 1/2 days ago and till today runs smooth like never before, hope this helps

you

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