February 2019
Go to xbox home and to all your games app a couple of time and try reopening the game, worked for me
February 2019
Can confirm this worked for me (alt tab and back in). I even have dual monitors so I'm not really tabbed out. Can see the game in the left and browser on the right and it still worked.
February 2019
This is happening to me too except I am ps4. It's like the comment icon appear by his name when I am not near him but when I move towards the charcter in his "office" the communication marker to talk grays out. Like I hope this gets fixed along with the other ongoing issues I keep experiencing.
February 2019
I’m on Xbox one and having this exact issue, but I can’t alt tab because I’m not on pc. Any ideas on what I could try?
February 2019
Same here except I'm on xbox
February 2019
Same here on Xbox, the fix to ho in the home page doesn’t work for me
February 2019
March 2019
Try this: press home button, switch to home screen, switch right back to game.
March 2019 - last edited March 2019
Same here. Even kicks me back to the title screen if I hang out in the room for too long or try to talk to them too many times.
Edit: Home screen trick did not work. Original Xbox One here.
March 2019