Why will no one help

by DietDrKelvin
Reply

Original Post

Why will no one help

★ Novice
I never been so frustrated I been emailing EA and only heard from them noticing that I sent an email and said they would respond shortly that was 7 hours ago and still haven't gotten anything. Also my Xbox account is linked to a account made 10 years ago and I don't know the password and there is no way to sign out of the EA account on my xbox and sign into a new one. Therefore I am unable to play Madden Ultimate Team and redeem the 30 dollars of content I bought and enjoy it. I also can use the forgot password option because the email that was used was deleted so I can't get to make a new password, so what should I do.(if you actually respond)
Message 1 of 2 (896 Views)

Re: Why will no one help

★★★★★ Expert

@DietDrKelvin

 

You will need to contact support by live chat or phone for this specific issue rather the email. See this page here for more info on how to do that: https://help.ea.com/en-us/help/faq/contact-ea-help .

Message 2 of 2 (886 Views)