PrakashThank you for contacting EA HELP, my name is Prakash, may I start with your first name please?
youMY NAME IS SCOTT......THIS IS NOW MY THIRD TIME HERE, AND I DONT WNAT YOU TO TELL ME TO DO ALL THE TROUBLESHOOTING OPTIONS CAUSE IT SHOULD BE NOTED THAT I HAVE LITERALLY TRIED EVERY LAST ONE MULTIPLE TIMES NOW
PrakashNice to meet you Scott.
PrakashThank you for contacting us again. I sincerely apologize for the response provided by the previous associate.
PrakashCan I ask you one thing?
youYES
PrakashIt seems that your caps lock is on, so please off it. Do you and your friend both has the Full game?
youyes we do. this should all be in my notes, we have gone threw litterally everyhting, every troubleshooting opton, we have unistslled reinstalled, cleared mac addresss cleared persistent storage removed gamer tag re added gamertag, restarted my modem power cycled my xbox, we have done everything and nothing is working, mad a complaint on the answers.ea page and it got marked as solved for visibilty which makes no sense
younhl 18 works fine but this game doesnt
youactually every game i own works perfectly fine this is the only one that doesnt
PrakashI can completely understand. If that happened to me I'd be really upset too. I can imagine how frustrating that must be.
PrakashPlease give me some time to check the last case.
youok
PrakashThank you for waiting. I really appreciate your patience.
younp
PrakashA Way Out is a co-op only, split screen game. Players can play together in the same room as couch co-op, or you can play with a friend online. If you want to play the game with friend then your friend should download a free online-only Friend Pass. If your friend has the full version then you can not connect the game.
youwhat
youthat doesnt help
youme and my firend own the fulll game
youwhat are talking about right nwo
youno what a way out is
PrakashYes then you can not play the game with your friend.
youwhat
youso if we both own the game we cant play together
youhow does that even make sense
PrakashI would suggest you to please open the link which I have shared.
youdid u even read my notes on my * account
PrakashThis game is not an online game. There are 2 modes, co-op mode and friends pass mode. If you want to play the game with your friend then
PrakashIf you play online, you’ll be able to get a Friend version of the game. That means one of you will have to own a copy, then the other can download a free online-only Friend Pass to play along. Invite your friend to play with you and get ready for A Way Out.
PrakashYes I have read the notes.
youbut if we own the game we cant get the friend pass
PrakashYes you are right.
PrakashThen you need to create a new account to play the game online with your friend.
youyour are so dumb this makes no sense.......a game that was made to play coop cant be played with two epople that own the game
youyour the only advisor that has said this
youthis isnt * true
PrakashI think you are unable to understand what I want to say.
PrakashA Way Out is a new co-op only, split screen game from Hazelight. Go through the movie-like story, all with your friend by your side.
PrakashYou can play with your friend like Co-op with only one account.
youtohow t they create a game that cant be played with two poeple that own the game......i have another friend hat uses the free pass and it still doesnt work
PrakashAs there are 2 characters in the game.
youdo u even no what this game is
youhonestly
PrakashAs I have provided you with all the required information and your concern is becoming repetitive as you are asking for something that I have already informed you that it is not possible. I am afraid to say but I need to end the chat session. If you have any other issues apart from this please contact us back. We would be glad to assist you again.