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No game found

by fatzmckean497

Original Post

No game found

★★★★ Newbie

So I did a playtest for ea and I got a way out as a free game when trying to download it first time nothing came up then nothing was on xbox so I spoke to my contact and they gave me another code to try and when doing that it says game already got so 4 hours talking to xbox support and then an hour talking to ea support and still not resolved can't find this game anywhere

Message 1 of 5 (807 Views)

Re: No game found

Hero (Retired)



What it says here when you're signed in:



Fasten your seatbelts, drive responsible and follow AHQ rules.

Если вы проживаете в Крыму, ознакомьтесь со специальной темой.

Я не являюсь сотрудником Electronic Arts/I am not EA employee.
Message 2 of 5 (776 Views)

Re: No game found

★★★★ Newbie
No it took me to a trail but it's for the full game
Message 3 of 5 (769 Views)

Re: No game found

★★★★ Newbie
The code I was given
Message 4 of 5 (767 Views)

Re: No game found

Community Manager

@fatzmckean497 If the Xbox Store page isn't telling you that you own the game you'll need to reach out to Xbox Support with the code you redeemed to see where the code was redeemed. 

Message 5 of 5 (757 Views)


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