You used his account on your machine? Then it seems to be an account problem.
Try to contact EA directly so a game advisor can have a look at your account.
If you are not from the US change the country in the top right corner.
If you have trouble with the contact attempt look at this guide.
March 2018 - last edited March 2018 by EA_Darko
"I'm going to join in the fun because I too am having this problem. There's nothing wrong with my PC and my drivers are up to date (just updated them a couple hours ago).
I either get a black screen with music after the splash intros (dev logos) or I get a flashing green screen.
No problems in any other game, drivers were done with a complete clean wipe and install. Game was downloaded just after my drivers were and the PC restarted."
I had the same issue.
[Do not attempt to bypass the swear filter - CM]
Game is working now. Great start isn't it ?
Hi, now it works. I don't know why but i think its because i uninstalled all display drivers with DDU and only installed the display drivers from october 17 for my GPU through windows update. Its not the latest driver but after that it works now. Maybe there is a bug in the new nvidia drivers?
Hope i can help you!