Help us improve Answers HQ! Take Survey No, Thanks

My game won't work?

by Megamom78
Reply

Original Post

Re: My game won't work?

★★★★ Novice

I have done repairing, the reliability monitor has no entries with a way out. And also i tried my friend's version (he has friend pass version), and it works on my computer with no problems. But if he tries to start my version he gets an origin error, that too many computers tried launching this game, but if i log back into my account it shows me nothing.

Message 11 of 108 (5,609 Views)

Re: My game won't work?

[ Edited ]

@MrAbajnok

 

The error at your friend machine occurs probably because he has the "Friends" version on his machine.

 

There is a newer GPU driver available.

Install the driver > reboot > test.

 

Disable "Origin in Game" > test.

 

Disconnect one monitor > reboot > test.

 

If all that don't works, preform a clean boot and test the game afterwards.

+++++++++++++++++++++++++++++++++++++++++++++++++++++

This is a players helping players forum, I don't work for EA.
Dies ist ein Spieler helfen Spielern Forum, ich arbeite nicht für EA.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Death closes all: but something ere the end, Some work of noble note, may yet be done, Not unbecoming men that strove with Gods.
Ulysses - Alfred, Lord Tennyson
Message 12 of 108 (5,592 Views)

Re: My game won't work?

★★★★ Novice

Having the same problem. uninstalled and reinstalled 3 times, origin up to date, not getting a process for it.

Message 13 of 108 (5,578 Views)

Re: My game won't work?

★★★★ Novice

None of those work, we called ea support they said they do not know what the problem is and that they will talk to specialists about this problem. Thanks for your help.

Message 14 of 108 (5,575 Views)

Re: My game won't work?

[ Edited ]

@CoreyHyskell

 

You have a AMD and a NVIDIA GPU running together in your system?

For what reason if I may ask?

 

Regardless, the DxDiag shows a driver error with the GTX 650 and both drivers are long outdated.

 

If you want my suggestion, get rid of the GTX 650, the R9 390 is way faster.

Deinstall the GTX 650 from the Windows device manager > shut down your machine > pull the 650 > start > use DDU to get rid of the NVIDIA driver vestiges > Install the newest driver for the R9 390 > reboot > test.

+++++++++++++++++++++++++++++++++++++++++++++++++++++

This is a players helping players forum, I don't work for EA.
Dies ist ein Spieler helfen Spielern Forum, ich arbeite nicht für EA.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Death closes all: but something ere the end, Some work of noble note, may yet be done, Not unbecoming men that strove with Gods.
Ulysses - Alfred, Lord Tennyson
Message 15 of 108 (5,570 Views)

Re: My game won't work?

★★★★ Novice

I figured id have a problem with my graphics drivers. One was running a separate monitor for miscellaneous stuff. im not techy when it comes to drivers so thank you! trying that now 

Message 16 of 108 (5,546 Views)

Re: My game won't work?

@CoreyHyskell

 

You can attach your second monitor to the R9 390.

 

If it don't have the necessary ports you can get an adapter for your monitor at Amazon or similar places.  

+++++++++++++++++++++++++++++++++++++++++++++++++++++

This is a players helping players forum, I don't work for EA.
Dies ist ein Spieler helfen Spielern Forum, ich arbeite nicht für EA.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Death closes all: but something ere the end, Some work of noble note, may yet be done, Not unbecoming men that strove with Gods.
Ulysses - Alfred, Lord Tennyson
Message 17 of 108 (5,537 Views)

Re: My game won't work?

★★★★ Novice
can anyone help me...still can't start it the game...everytime i press the button it didn't show me anything
Message 18 of 108 (5,516 Views)

Re: My game won't work?

★★★★ Novice

Same here.I have the latest origin version and the latest gpu drivers.Have already tried to run the game after clean boot, repaired the game files and reinstalled origin a couple times.

Message 19 of 108 (5,493 Views)

Re: My game won't work?

★★★★ Novice

Still getting the same thing.

Message 20 of 108 (5,482 Views)

fifa-20-promo-splash

Having trouble connecting to your game?

Try these steps first to clear up any problems you may have when connecting to an EA game.

Troubleshoot and test your connection

ea-help-promo

Forget your EA Account ID or password?

Reset, update, or link your account information.

View More on EA Help