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Re: My game won't work?

by nickandjulia
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Original Post

Re: My game won't work?

★★★★ Novice
I did everything about this game. Reinstalling game twice. Update gpu drivers to the newest (gtx 1050ti). Switch probably almost option in nvidia panel to disabled. Update my Windows 10. Update Origin to the beta version. l install all Redist folder from game. Nothing works, but I find solution maybe u can try it too. When I download 100% game, game won't work, but when hit 38% of game and stop downloading. Switch origin to offline and run it as admin A Way Out. Game run it and I get blinking green screen, so I switch in graphic options display mode to borderlessfullscreen and now it's fine.
Message 101 of 108 (2,229 Views)

Re: My game won't work?

★★★★ Novice

I have the same question -black screen, only sound.

Message 102 of 108 (2,190 Views)

Re: My game won't work?

[ Edited ]
★★★★★ Novice
Message 103 of 108 (2,164 Views)

Re: My game won't work?

★★★★ Novice

Hiya. Not even the 38% thing worked. I had another chat with the EA support team and it pretty much went like this:

 

- Me: Can you follow up on that Unreal Engine bug I reported a while ago? It's what makes the game crash/not run for me and potentially many other users.

- EA Support: We are not responsible for bluescreens. This is caused by the Windows OS. Contact a PC specialist.

- Me: Wait, what? I am reporting a bug with the Unreal Engine, this is not a bluescreen.
- EA Support: I'm sorry, but we can't help you with OS bluescreens.

- Me: IT'S NOT A BLUESCREEN. Right, ran you at least forward this to a developer from Hazelight? 

- EA Support: Can we help you with anything else? If not, have a nice day.

- Me: ......

 

.....

 

It's refund time. 

Message 104 of 108 (2,152 Views)

Re: My game won't work?

@SandroVillinger

 

Did you tried the DPI scaling?

+++++++++++++++++++++++++++++++++++++++++++++++++++++

This is a players helping players forum, I don't work for EA.
Dies ist ein Spieler helfen Spielern Forum, ich arbeite nicht für EA.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Death closes all: but something ere the end, Some work of noble note, may yet be done, Not unbecoming men that strove with Gods.
Ulysses - Alfred, Lord Tennyson
Message 105 of 108 (2,137 Views)

Re: My game won't work?

★★★★ Novice

@Holger1405Yes. Set to 100%. Didn't work. What's really sad: I dusted off my PS4 Pro last night as my friend was over and bought it there (again), as messing with PC and EA seemed to be going nowhere. Let's see if I can get a refund; the game isn't listed as a refundable game in my account (probably because I bought it 2 weeks ago). 

 

Should've done that from the beginning, but how was I supposed to know - I just wanted the "best" possible experience, and that's usually on PC. 

Message 106 of 108 (2,119 Views)

Re: My game won't work?

★★★★ Novice

Ok guys i had the same problem. The Play button would go inactive but the game wouldnt start and it just went back to active again. I noticed that original client said that there was a new version and i clicked to update it and thought that it did but it did not and the game wasnt starting. I just manually downloaded latest version and installed it and it worked for me.

Message 107 of 108 (1,845 Views)
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Re: My game won't work?

★★★★ Novice

That worked for me, kinda.

I tried everything I could find and was about to reinstall windows.

Even Installed free trial version from another account. It launched but with poor resolution. Reset to "default settings" didnt help, cause it already was "default". When I set "windowed fullscreeen" everything became ok. And the regular version FINALLY launched.

Message 108 of 108 (1,196 Views)

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