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A Way Out won't launch after re-installing

by MissKittyhawk
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Original Post

A Way Out won't launch after re-installing

[ Edited ]
★★★★ Novice

Hello!

 

I had the voice glitch, where i couldnt hear any dialog, so I re-installed the game today.

Since then, the game won't launch anymore. Yesterday, the game always launched without any issues.

 

When launching the game:

  1. Origin opens a window where it says its launching -
  2. After that Origin disappears into system tray -
  3. After few seconds Origin appears again
  4. SOMETIMES in Taskmanager - Details -- I can see the awayout.exe popping up for a few seconds
  5. It did absoluty nothing except showing me "Ingame" in Origin 

Already tried:

  • Running system file checker and dism.exe /online /cleanup-image /restorehealth
  • Re-installed the game mulitple times on different hard disks
  • Re-installed Origin
  • Repaired the game multiple times
  • CCleaner
  • Clean Boot
  • Disabeling the cloud save option in origin and then go to my documents folder and rename the A way out folder
  • Set Origin in offline mode, than again into online mode
  • Clearing Origin Cache
  • DNS Flush
  • Reset Internet settings
  • Disabling antivir and firewall

I just cant fix it. Someone else got an idea?


Attachements: <deleted- file contains personal informations>; screenshots

Message 1 of 11 (2,281 Views)

Re: A Way Out won't launch after re-installing

Champion (Retired)

Heya @MissKittyhawk

 

Can you please provide a dxdiag so i can take a closer look into your problem?

 

Greetings,

Babyhuehnchen


Answeres provided by real chickens

Message 2 of 11 (2,252 Views)

Re: A Way Out won't launch after re-installing

Community Manager

@MissKittyhawk While you are getting your DXDiag, can you try disabling your antivirus and firewall and launching the game as admin.

 

Let me know how you get on and when you have a DXdiga please post it so that I can take a look at it. 

Message 3 of 11 (2,231 Views)

Re: A Way Out won't launch after re-installing

★★★★ Novice
I'll get you the dxdiag when I'm home.

I already tried disabling my antivirus and adding origin.exe to the Firewall exceptions.
Message 4 of 11 (2,216 Views)

Re: A Way Out won't launch after re-installing

★★★★ Newbie

Hi,

 

I have te same issue right now, and don't know how to fix it :/

 

PJ

Message 5 of 11 (2,197 Views)

Re: A Way Out won't launch after re-installing

★★★★ Novice

 @EA_Darko @Babyhuehnchen i uploaded my dxdiag

Message 6 of 11 (2,173 Views)

Re: A Way Out won't launch after re-installing

Community Manager

@MissKittyhawk Your GPU drivers are a couple of months out of date, I would recommend updating them then trying the game again. 

 

If it does not work could you possibly post your DXDiag in English so that I can properly understand it? 

Message 7 of 11 (2,147 Views)

Re: A Way Out won't launch after re-installing

★★★★ Novice

Hello,

I'm having the same issues, the game just won't open, I tried everything aswell..

Message 8 of 11 (2,109 Views)

Re: A Way Out won't launch after re-installing

★★★★ Newbie

Me too I've been with customer service for hours and have made no progress -_-

Message 9 of 11 (1,938 Views)

Re: A Way Out won't launch after re-installing

★★★★ Newbie

Hello - same issue here !

Installed A Way Out on 2 PCS  - same re4sult it just does not start at all

Tried a lot already like re-install game, re-install Origin , clean restart , run as admin ....etc....

 

Any help welcomed !

THX

Message 10 of 11 (1,920 Views)

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