June 2018
Game won't start for my friend, he presses launch and it loads but then it cuts off and he goes back to desktop, need fix
Solved! Go to Solution.
June 2018
Hey, if possible, your friend can try posting their dxdiag details here.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
Generally if players have having issues the most common factors are missing windows updates, video card drivers or conflicts with 3rd party programs.
Restarting with a Clean Boot can help with checking for 3rd party program conflicts: https://support.microsoft.com/en-ie/help/929135/how-to-perform-a-clean-boot-in-windows
Driver update article: https://help.ea.com/en-us/help/pc/finding-devices-and-updating-drivers/
Thanks.
June 2018
Hey, if possible, your friend can try posting their dxdiag details here.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
Generally if players have having issues the most common factors are missing windows updates, video card drivers or conflicts with 3rd party programs.
Restarting with a Clean Boot can help with checking for 3rd party program conflicts: https://support.microsoft.com/en-ie/help/929135/how-to-perform-a-clean-boot-in-windows
Driver update article: https://help.ea.com/en-us/help/pc/finding-devices-and-updating-drivers/
Thanks.