Re: 14/15 FUT Champs played server Crash in Champs Blocking 93+ TOTS Pick Objective

Hey everyone,

A number of us in the community have run into a frustrating issue during the current Champions Finals objective in FC 25.

The objective requires you to play 15 Champions Finals matches to earn a 1 of 5 93+ TOTS Player Pick reward — but for some players, a game-breaking problem has made this impossible to complete.

During one of the 15 matches, players are randomly being kicked from the game with the error:

“Connecting to Ultimate Team is not possible at the moment. You will now be returned to the Main Menu.”

This error forfeits the match, counting it as a loss, and prevents progression toward the 15-match requirement — even if all 15 matches were attempted fairly.

Important Points:

• There is no issue with players’ internet connections — the problem appears to be server-side, likely on EA’s end.
• This effectively locks players out of the 93+ Player Pick, through no fault of their own.
• It’s especially frustrating because the issue happens mid-match, after matchmaking, wasting time and effort.

What We’re Asking:

• Recognition of this issue from the development/support team.
• Restoration of progress for affected players, or ideally,
• Compensation in the form of the 93+ Player Pick or equivalent rewards for those who completed 15 matches but were blocked by this server error.

Please like and share your experiences in this thread if this happened to you. The more visibility we give this, the better chance we have at getting it addressed.

EA — we hope you’re listening and can make this right for the players who were affected by this issue.