Activation workarounds for BattleLog Web Plug-ins (Symptom: Repeatedly asked to download and install the latest browser plugin)

by routerrooter
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Original Post

Activation workarounds for BattleLog Web Plug-ins (Symptom: Repeatedly asked to download and install the latest browser plugin)

[ Edited ]
★★★★ Novice

Cross-posted on BattleLog Forums

 

Summary

  • For those with difficulty connecting to a game after updating the BattleLog Web Plug-ins, try the following workarounds:

 

Symptom

  • You are repeatedly prompted to download and install the latest BattleLog browser plugins.
  • Example message: Download and install the latest Browser Plugin to play the game.


Uninstall/Fresh-Reinstall

Before you start anything in a specific browser, close both Origin and your browser(s), then attempt an uninstallation via Windows control panel, followed by a fresh re-installation.

  1. Access Windows Control Panel
  2. Access Programs and Features
  3. Uninstall ESN Sonar
  4. Uninstall Battlelog Web Plugins
  5. Re-install using the latest installer executable, e.g., file named like battlelog-web-plugins_*.exe


Chrome

  1. Access the URL "chrome://plugins/"
  2. Use the check-boxes to set both plug-ins to "Always allowed"
    Battlelog Game Launcher
    ESN Sonar API
  3. Close and re-open Chrome


Firefox

  1. Access the URL "about:addons"
  2. Click Plugins
  3. Use the drop-down menus on the right to set both plug-ins to "Always Activate" (instead of "Ask to Activate")
    Battlelog Game Launcher
    ESN Sonar API
  4. Close and re-open Firefox


Internet Explorer

  1. Reference the Windows registry modifications @ IE11 Registry-based fix for BattleLog Web Plug-ins
  2. Close and re-open IE


If the above still doesn't work

  1. Close and re-open both Origin and your browser(s).  Try opening Origin first, followed by your browser.
Message 1 of 7 (43,659 Views)

Re: Activation workarounds for BattleLog Web Plug-ins (Symptom: Repeatedly asked to download and install the latest browser plugin)

[ Edited ]
★ Novice

I tried the steps that say to uninstall/reinstall Battlelog Plugins and ESN Sonar, still didn't work. Moved on to browser specific and under plugins i see Battlelog plugins but no ESN sonar.  Ideas?

 

EDIT: Switched from Firefox to Chrome. Seems to work now, I dont know why.

Message 2 of 7 (42,273 Views)

Re: Activation workarounds for BattleLog Web Plug-ins (Symptom: Repeatedly asked to download and install the latest browser plugin)

★ Novice

Activate all IE add ons . worked for me. Go to web browser tools, Manage add-ons, Enable All, restart browser, redownload plug-in and run.

Message 3 of 7 (42,176 Views)

Re: Activation workarounds for BattleLog Web Plug-ins (Symptom: Repeatedly asked to download and ins

★★★ Newbie

Still Not working. Why this thing happens? Why you make this game such suck. Shouldn't buy this game

Message 4 of 7 (38,164 Views)

Re: Activation workarounds for BattleLog Web Plug-ins (Symptom: Repeatedly asked

★ Novice

It still will not download for me... it starts to then disappears within a second

Message 5 of 7 (10,484 Views)

Re: Activation workarounds for BattleLog Web Plug-ins (Symptom: Repeatedly asked

[ Edited ]

if using Chrome, make sure NPAPI is enabled.

 

http://i.imgur.com/wTfHdUQ.jpg

 

If the issue continues, try closing chrome and all its processes completely via the task manager and then install the plugin.

Message 6 of 7 (10,428 Views)

Re: Activation workarounds for BattleLog Web Plug-ins (Symptom: Repeatedly asked

★★★ Newbie

use firefox or google

Message 7 of 7 (10,392 Views)