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dianaferez221's avatar
dianaferez221
Newcomer
17 days ago

El juego no me va

Es raro de explicar pero cada vez que entro al juego es como que las opciones se duplican y cada vez que intento darle click a algo la pantalla brilla. No me deja jugar bien y de vez en cuando deja de funcionar, ya he intentado de todo, no es culpa del CC ni de las expansiones, sabéis que puede pasar?

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  • ElhaSims's avatar
    ElhaSims
    Hero+
    16 days ago

    Hola dianaferez221​ 

    Lamento que sea porque tienes este problema.

     Disculpa las preguntas, necesito algo de información para poderte ayudar:

    • ¿Juegas en PC , Mac , ..?
    • ¿A través de que plataforma, EA app, Steam,...?

     Sin más información, te recomiendo que compruebes si Regenerando la carpeta Sims 4, como te índico a continuación, te funciona el juego.

    1. Ir a la  Documentos/ Electronic Arts/ Los Sims 4/
    2. Cambiar el nombre a la carpeta "Los Sims 4" por :  ERROR Los Sims 4
    3. Cortar la carpeta ERROR Los Sims 4 , en otro lugar (por ejemplo el escritorio, No la borres, te servirá de -copia de seguridad)
    4. Entrar al juego , esto hará que se regeneren todas las carpetas Los Sims 4 ( No pongáis las carpetas "ERROR Los Sims 4")
    5. Si logras entrar , prueba a crear una partida nueva , y comprobar que todo funciona correctamente.

    Si todo esta bien, sigue los pasos que indica Aquí @EA_Abril  (en el apartado: Transferir tus partidas y contenido. usando las carpetas "ERROR Los Sims 4 -copia de seguridad")

    Coméntanos si te ha funcionado, por favor
    Un Saludo 😊

About Los Sims 4 Problemas Técnicos & Bugs

Obtén ayuda con problemas técnicos, subidas y descargas de EA app, Steam, Epic, PC, Mac, Origin, PlayStation y Xbox.11,498 PostsLatest Activity: 4 hours ago
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Es raro de explicar pero cada vez que entro al juego es como que las opciones se duplican y cada vez que intento darle click a algo la pantalla brilla. No me deja jugar bien y de vez en cuando deja de funcionar, ya he intentado de todo, no es culpa del CC ni de las expansiones, sabéis que puede pasar?

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Es raro de explicar pero cada vez que entro al juego es como que las opciones se duplican y cada vez que intento darle click a algo la pantalla brilla. No me deja jugar bien y de vez en cuando deja de funcionar, ya he intentado de todo, no es culpa del CC ni de las expansiones, sabéis que puede pasar?

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El juego no me va","moderationData":{"__ref":"ModerationData:moderation_data:12119132"},"body":"

Hola dianaferez221​ 

\n

Lamento que sea porque tienes este problema.

\n

 Disculpa las preguntas, necesito algo de información para poderte ayudar:

\n\n

 Sin más información, te recomiendo que compruebes si Regenerando la carpeta Sims 4, como te índico a continuación, te funciona el juego.

\n
    \n
  1. Ir a la  Documentos/ Electronic Arts/ Los Sims 4/
    2. \n
  2. Cambiar el nombre a la carpeta \"Los Sims 4\" por :  ERROR Los Sims 4
    3. \n
  3. Cortar la carpeta ERROR Los Sims 4 , en otro lugar (por ejemplo el escritorio, No la borres, te servirá de -copia de seguridad)
    4. \n
  4. Entrar al juego , esto hará que se regeneren todas las carpetas Los Sims 4 ( No pongáis las carpetas \"ERROR Los Sims 4\")
    5. \n
  5. Si logras entrar , prueba a crear una partida nueva , y comprobar que todo funciona correctamente.
    6. \n
\n

Si todo esta bien, sigue los pasos que indica Aquí @EA_Abril  (en el apartado: Transferir tus partidas y contenido. usando las carpetas \"ERROR Los Sims 4 -copia de seguridad\")

\n

Coméntanos si te ha funcionado, por favor
Un Saludo 😊

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