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crinrict
Hero+
5 years ago

[BITTE LESEN] Online Verbindung geht nicht

Anbei ein paar Vorschläge, was ihr probieren könnt, wenn die Verbindung zur Galerie nicht geht. Übersetzung von diesem Post: https://answers.ea.com/t5/Technical-Issues-PC/READ-FIRST-Gallery-Connec...

About Die Sims 4 Technische Fragen & Bugs

Erhalte Hilfe bei technischen Problemen, Uploads und Downloads auf der EA App, Steam, Epic, PC, Mac, Origin, PlayStation und Xbox.8,562 PostsLatest Activity: 5 hours ago
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LESEN] Online Verbindung geht nicht","id":"message:7331832","entityType":"FORUM_TOPIC","eventPath":"category:the-sims-4-de/category:the-sims-de/category:ea-forums-de/community:tghpe58374board:the-sims-4-technical-issues-de/message:7331832","revisionNum":1,"repliesCount":68,"author":{"__ref":"User:user:21971"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:the-sims-4-technical-issues-de"},"conversation":{"__ref":"Conversation:conversation:7331832"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:7331832"},"body@stripHtml({\"truncateLength\":200})":" Anbei ein paar Vorschläge, was ihr probieren könnt, wenn die Verbindung zur Galerie nicht geht. \n\n Übersetzung von diesem Post: https://answers.ea.com/t5/Technical-Issues-PC/READ-FIRST-Gallery-Connec...","body@stringLength":"3538","rawBody":"

Anbei ein paar Vorschläge, was ihr probieren könnt, wenn die Verbindung zur Galerie nicht geht.

\n\n

Übersetzung von diesem Post: https://answers.ea.com/t5/Technical-Issues-PC/READ-FIRST-Gallery-Connection-Troubleshooting-Status-Online/m-p/9868142#M206998

\n\n
    \n
  1. Falls du mehrere Netzwerkgeräte hast wie LAN, wireless, Bluetooth, VPN, etc, versuche einen nach dem anderen abzuschalten. Evlt. versucht das Spiel ein Gerät zu benutzen, das zur Zeit keinen Zugriff aufs Internet hat.
    2. \n
  2. Verschiebe den Ordner Dokumente\\Electronic Arts\\Die Sims 4 auf den Arbeitsplatz und starte dein Spiel (alle Mods/Speicherstände, etc. sind jetzt nicht mehr vorhanden, sie sind alle im anderen Ordner also keine Sorge). Versuche jetzt mit der Galerie zu verbinden. Falls es jetzt klappt, dann blockiert etwas im Benutzerordner. Kopiere einen Order nach dem anderen vom Arbeitsplatz zurück in den neuen Ordner, der unter Dokumente\\Electronic Arts\\Die Sims 4 erstellt wurde und probieren nach jedem Ordner, ob es noch geht, bis du den Fehler findest.
    3. \n
  3. Falls du über ein Schul- oder Arbeitsnetzwerk verbindest kann es sein, dass dieses Netzwerk die Verbindung nicht zulässt. Kontaktieren den Administrator deiner Schule/Arbeit oder verwende ein Netzwerk ausserhalb.
    4. \n
  4. Falls 1, 2 und 3 nicht helfen, versuche http://sims4cdn.ea.com zu pingen (Windows Anleitung, Mac-Anleitung))
    5. \n
  5. . Falls der Ping versagt, heisst das dein Computer kann nicht verbinden. Falls dies der Fall ist, posted bitte in diesem Beitrag 
    6. \n
  6. Öffne die folgende Datei: http://sims4cdn.ea.com/content.ts4/master/live/masterconfig.txt in einem Browser. Falls da irgendwelche Fehler erscheinen, poste bitte in diesem Beitrag
    7. \n
  7. Öffne die folgende Datei: http://sims4cdn.ea.com/content.ts4/config/live/killswitch/killswitch_normal15.txt in einem Browser. Falls da irgendwelche Fehler erscheinen, poste bitte in diesem Beitrag
    8. \n
\n

Bitte stelle zudem sicher, dass deine Sicherheitssoftware die Verbindung nicht blockiert und probiere diese grundsätzlichen Tipps zu Verbindungsproblemen: https://help.ea.com/de/help/faq/connection-troubleshooting-basic/

\n\n

Die Galerie steht zudem für die Legacy Edition und Kinderkonten nicht zur Verfügung.

\n\n

Seit Patch 1.92.145 schaltet das Spiel bei Inaktivität die Verbindung zur Galerie automatisch aus. Dies bedeutet, dass ihr jedes Mal manuell mit der Galerie verbinden müsst. Dies ist gewollt so und kein Bug

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Bis heute Nachmittag hatte ich Zugriff auf die Galerie. Heute Abend dann nicht mehr. Auch nicht nach den Schritten 1-3

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Bis heute Nachmittag hatte ich Zugriff auf die Galerie. Heute Abend dann nicht mehr. Auch nicht nach den Schritten 1-3

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Geht es wieder ?","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"39","kudosSumWeight":0,"postTime":"2021-12-09T03:26:32.179-08:00","lastPublishTime":"2021-12-09T03:26:32.179-08:00","metrics":{"__typename":"MessageMetrics","views":2846},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":1,"readOnly":false,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:7331875":{"__typename":"ModerationData","id":"moderation_data:7331875","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:7331875":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:212477"},"id":"message:7331875","entityType":"FORUM_REPLY","eventPath":"category:the-sims-4-de/category:the-sims-de/category:ea-forums-de/community:tghpe58374board:the-sims-4-technical-issues-de/message:7331832/message:7331875","revisionNum":1,"uid":7331875,"depth":18,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:the-sims-4-technical-issues-de"},"parent":{"__ref":"ForumReplyMessage:message:7331874"},"conversation":{"__ref":"Conversation:conversation:7331832"},"subject":"Re: [BITTE LESEN] Online Verbindung geht nicht","moderationData":{"__ref":"ModerationData:moderation_data:7331875"},"body":"

Ja danke, hab leider von einer Wartung nichts mitbekommen 🙂

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