Product: The Sims 4 Platform:PC Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? 1.97.42.1030 What...
I looked at my OneDrive and its completely full so I do think that maybe the issue. Although I did turn off syncing like you suggested but it still didn't save. I did look at the syncing issues pop up that showed up and it showed that it had trouble syncing specifically my sims save folder. I don't really care if my OneDrive backs up my files or not since I don't really use that feature or see myself using the feature too much so I don't mind turning off the backup feature.
Specifically the "I want to get rid of OneDrive" section, or perhaps "I don't want OneDrive to sync my files" if you have other reasons to keep it active.
I did everything for the OneDrive syncing and then tried to launch my game and my saves weren't there. I did try to follow the instructions for the fix that was linked on there and I don't know if I did it wrong but I didn't have any of the copied saves from the example picture but I did have Tmp files and I'm not sure if their supposed to be there or not but no matter what I tried I can't get it to read my files. Any tips or extra instructions would help, thank you.
@OABALB These files are all in Downloads. They need to be in Documents > Electronic Arts > The Sims 4 > saves.
The files that end in .tmp may or may not be viable; you can try deleting the .tmp extension and loading them in-game. If you get a warning that a file with the same name already exists, cancel the rename, and this time, also renumber the save so it has a higher number than any of the other files present. The number needs to have exactly eight digits, but the saves don't need to be in order, so you could just start counting at 00000100 or similar if you want.
@OABALB That helps a lot. In the first screenshot, your saves are here:
C:\Users\thebr\OneDrive\Documents etc.
Sims 4 is reading this location:
C:\Users\thebr\Documents
with no OneDrive in the file path. So you'll need to move the saves to that folder. To make sure you're opening the correct Documents folder, you can click This PC in the left panel of a File Explorer window, then double-click the C drive, then open Users > thebr etc.
@OABALB Alright, at least we have the user folder issue sorted out. Now please rename the Sims 4 folder that contains all your saves and mods, so that content doesn't load, start a new save, and see whether you get the error 0 again. If not, you can start moving your content from the old Sims 4 folder to the new one. Keep testing to try to figure out the cause of the issue, and let me know if you get stuck.
If the new save gives you an error 0 too, please post a new dxdiag.
So I did what you recommended and the new save is working perfectly fine and saved before and after I added the rest of my saves but my main save still wont save and keeps giving that error. So maybe it might just be that specific saves issue so if you want I can send you the save if you give me the instructions to do so. Here is my Dxdiag folder just incase that helps.
@OABALB There's nothing alarming in your dxdiag, and the fact that your new save works (and your others aside from the main one?) strongly suggests the problem is with the main save itself. Can you load and save a backup copy of this save? Please use the manual method of recovery, and try the oldest backup if the most recent one doesn't work.
If that doesn't help, can you save your progress if you switch to a different household first? You can use "save as" to rename the save, so you're not potentially overwriting your main save. Here again, please test with the backup if the main one doesn't cooperate.
If that doesn't help either, then you can send me the save, but I'm not sure how much I'd be able to do with it. Upload it to a third-party filehosting site (Google Drive, Dropbox, etc.) and either post the link here or send me a PM. Please also list the name and location of the main household in case there's any weirdness on that end.
Sorry for the delayed response, but yes all saves work just fine but not my main save. For some reason I couldn't find the first save that was there right before the save started glitching but i do have the "save as" save that was the only way I could save my hours of progress. I have already tried saving as a different household multiple time but to no avail. The first save I could find that works was from 4 generations ago which is weird cause i could have sworn i would have had a backup before then, but it works fine, so you can have that one which is https://drive.google.com/file/d/1o1SDDSIVf4sR3rC927CelCl6yZG0veIl/view?usp=share_link that one, the household name should be Berry and the lot is the furthest on to the left in Cavalier Cove in Brindleton Bay. Or if the most recent broken one cause I don't know if that would be useful or not but the link is https://drive.google.com/file/d/1XrdNVHi8J2u90Z9NiaK_nFU-Ih9H3OZp/view?usp=share_link which the household is Berry and the lot is Robles Piont in San Seqioa. I've also tried just uploading my sims and lots to my library to put them in a new working save and then I always encounter crashing or freezing the second I add the household which is definitely weird.
@OABALB I tested your save and it's Lilith that's causing the whole issue. If I delete her from the game, it all works fine.
I haven't looked further into why she is bugged at this time cause it's usually very difficult to find out especially since the game doesn't throw any LEs.
So my question: How important is Lilith ? You can try recreate her from scratch or if you have some unbugged version of her just replace her with that (you'll loose some stuff like relationships).
If you want to go down that road, go to the household manager, split her into her own household then delete the household. If you do it through CAS, you get endless hanging so you need to do it that way. The split window also hangs but you can just close that down and she'll be in her own household anyways.
Then just recreate her.
I can try some more things if you absolutely want to keep her.
Yes! Thank you both for your patience through this issue. The issue is fixed I just recreated her and now it is saving as intended. I really appreciate the help.
When attempting to save, "Error Code: 0" no longer occurs related to Gigs or Neighborhood Stories.
Fixed in Patch 1.109.185/1.98 Please create a new thread if you're still experiencing this issues
About The Sims 4 Bug Reports - Archive
This is a read-only archive of bugs previously reported on Answers HQ. Click "The Sims 4 Bug Reports" in the right-rail to browse and create new bugs.14,625 PostsLatest Activity: 11 months ago
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English How often does the bug occur? Every time (100%) What is your current game version number? 1.97.42.1030 What...","body@stringLength":"1829","rawBody":"
Product: The Sims 4 Platform:PC Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? 1.97.42.1030 What expansions, game packs, and stuff packs do you have installed? Growing Together, Everyday Clutter, Desert Luxe, HighSchool Years, Blooming Rooms, Dream Home Decorator, Cottage Living, Realm of Magic, Seasons, Parenthood, Cats and Dogs, Perfect Patio, Luxury Party, and the free packs Steps: How can we find the bug ourselves? Save the game What happens when the bug occurs? When I try to save the game I do it as normal but everytime it does the loading symbol for a while and then my game gives me a pop up saying \"error code 0\" and doesn't save my progress. What do you expect to see? I expect to see the loading symbol and it to go away and save my progress Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them. Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure
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Idk how to fix this i've tried everything i could think of like uninstalling and reinstalling, moving my saves into a new save file, deleting cache, removing mods, repairing my files in the ea app, I've even tried to see if it was a problem with my pc, but nothing. Right now my save file is completely unplayable so I'd really appreciate the help.
Specifically the \"I want to get rid of OneDrive\" section, or perhaps \"I don't want OneDrive to sync my files\" if you have other reasons to keep it active.
Specifically the \"I want to get rid of OneDrive\" section, or perhaps \"I don't want OneDrive to sync my files\" if you have other reasons to keep it active.
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Yes! Thank you both for your patience through this issue. The issue is fixed I just recreated her and now it is saving as intended. I really appreciate the help.
I looked at my OneDrive and its completely full so I do think that maybe the issue. Although I did turn off syncing like you suggested but it still didn't save. I did look at the syncing issues pop up that showed up and it showed that it had trouble syncing specifically my sims save folder. I don't really care if my OneDrive backs up my files or not since I don't really use that feature or see myself using the feature too much so I don't mind turning off the backup feature.
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I looked at my OneDrive and its completely full so I do think that maybe the issue. Although I did turn off syncing like you suggested but it still didn't save. I did look at the syncing issues pop up that showed up and it showed that it had trouble syncing specifically my sims save folder. I don't really care if my OneDrive backs up my files or not since I don't really use that feature or see myself using the feature too much so I don't mind turning off the backup feature.
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I did everything for the OneDrive syncing and then tried to launch my game and my saves weren't there. I did try to follow the instructions for the fix that was linked on there and I don't know if I did it wrong but I didn't have any of the copied saves from the example picture but I did have Tmp files and I'm not sure if their supposed to be there or not but no matter what I tried I can't get it to read my files. Any tips or extra instructions would help, thank you.
@OABALB These files are all in Downloads. They need to be in Documents > Electronic Arts > The Sims 4 > saves.
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The files that end in .tmp may or may not be viable; you can try deleting the .tmp extension and loading them in-game. If you get a warning that a file with the same name already exists, cancel the rename, and this time, also renumber the save so it has a higher number than any of the other files present. The number needs to have exactly eight digits, but the saves don't need to be in order, so you could just start counting at 00000100 or similar if you want.
@OABALB That helps a lot. In the first screenshot, your saves are here:
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C:\\Users\\thebr\\OneDrive\\Documents etc.
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Sims 4 is reading this location:
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C:\\Users\\thebr\\Documents
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with no OneDrive in the file path. So you'll need to move the saves to that folder. To make sure you're opening the correct Documents folder, you can click This PC in the left panel of a File Explorer window, then double-click the C drive, then open Users > thebr etc.
@OABALB Alright, at least we have the user folder issue sorted out. Now please rename the Sims 4 folder that contains all your saves and mods, so that content doesn't load, start a new save, and see whether you get the error 0 again. If not, you can start moving your content from the old Sims 4 folder to the new one. Keep testing to try to figure out the cause of the issue, and let me know if you get stuck.
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If the new save gives you an error 0 too, please post a new dxdiag.
So I did what you recommended and the new save is working perfectly fine and saved before and after I added the rest of my saves but my main save still wont save and keeps giving that error. So maybe it might just be that specific saves issue so if you want I can send you the save if you give me the instructions to do so. Here is my Dxdiag folder just incase that helps.
@OABALB There's nothing alarming in your dxdiag, and the fact that your new save works (and your others aside from the main one?) strongly suggests the problem is with the main save itself. Can you load and save a backup copy of this save? Please use the manual method of recovery, and try the oldest backup if the most recent one doesn't work.
If that doesn't help, can you save your progress if you switch to a different household first? You can use \"save as\" to rename the save, so you're not potentially overwriting your main save. Here again, please test with the backup if the main one doesn't cooperate.
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If that doesn't help either, then you can send me the save, but I'm not sure how much I'd be able to do with it. Upload it to a third-party filehosting site (Google Drive, Dropbox, etc.) and either post the link here or send me a PM. Please also list the name and location of the main household in case there's any weirdness on that end.
Sorry for the delayed response, but yes all saves work just fine but not my main save. For some reason I couldn't find the first save that was there right before the save started glitching but i do have the \"save as\" save that was the only way I could save my hours of progress. I have already tried saving as a different household multiple time but to no avail. The first save I could find that works was from 4 generations ago which is weird cause i could have sworn i would have had a backup before then, but it works fine, so you can have that one which is https://drive.google.com/file/d/1o1SDDSIVf4sR3rC927CelCl6yZG0veIl/view?usp=share_link that one, the household name should be Berry and the lot is the furthest on to the left in Cavalier Cove in Brindleton Bay. Or if the most recent broken one cause I don't know if that would be useful or not but the link is https://drive.google.com/file/d/1XrdNVHi8J2u90Z9NiaK_nFU-Ih9H3OZp/view?usp=share_link which the household is Berry and the lot is Robles Piont in San Seqioa. I've also tried just uploading my sims and lots to my library to put them in a new working save and then I always encounter crashing or freezing the second I add the household which is definitely weird.
@OABALB I tested your save and it's Lilith that's causing the whole issue. If I delete her from the game, it all works fine.
I haven't looked further into why she is bugged at this time cause it's usually very difficult to find out especially since the game doesn't throw any LEs.
So my question: How important is Lilith ? You can try recreate her from scratch or if you have some unbugged version of her just replace her with that (you'll loose some stuff like relationships).
If you want to go down that road, go to the household manager, split her into her own household then delete the household. If you do it through CAS, you get endless hanging so you need to do it that way. The split window also hangs but you can just close that down and she'll be in her own household anyways.
Then just recreate her.
I can try some more things if you absolutely want to keep her.
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