Hello I have tried everything, i have scoured the internet, these forums included, and nothing has helped me I can not launch the sims 3 I can open the launcher but when I press the play button, ...
Thanks. And you've attempted to launch the game in the new user account? That should prompt the dialogue window to ask for permission to access the Documents folder.
Still in the new account, can you open Activity Monitor, make sure you're on the memory tab and post a screenshot of the bottom bit showing physical memory/memory used/cached files.
Then, in Activity Monitor, click on the CPU tab then go to File > Print and Save as PDF. Please attach the PDF to your post here or, if you prefer, PM it to me 🙂
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Sims 3 64 Bit not Launching","id":"message:11172212","entityType":"FORUM_TOPIC","eventPath":"category:the-sims-3-game-en/category:the-sims-en/category:ea-forums-en/community:tghpe58374board:the-sims-3-technical-issues-en/message:11172212","revisionNum":1,"repliesCount":39,"author":{"__ref":"User:user:4679909"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:the-sims-3-technical-issues-en"},"conversation":{"__ref":"Conversation:conversation:11172212"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:11172212"},"body@stripHtml({\"truncateLength\":200})":" Hello I have tried everything, i have scoured the internet, these forums included, and nothing has helped me I can not launch the sims 3 I can open the launcher but when I press the play button, ...","body@stringLength":"1251","rawBody":"
Hello I have tried everything, i have scoured the internet, these forums included, and nothing has helped me I can not launch the sims 3
I can open the launcher but when I press the play button, the game instantly crashes/doesn't open
I have downloaded the base game 64 bit version from origin and have not yet downloaded any packs I have repaired the game, reset the documents/electronic arts/the sims 3 folder countless times, deleted version.tag, deleted cache files, edited options.ini to launch the game in windowed mode, turned off origin in-game, run origin and my computer offline
Nothing works I have downloaded and played the game before on this mac and it worked fine (well as fine as you can expect from ts3) but I eventually uninstalled it for space
I used the bluebellflora clean install guide as well (although its outdated) and yet every time since when I've reinstalled it, it refuses to launch
I have reinstalled origin multiple times as well
I am on MacOS Big Sur 11.2.3
I have a MacBook Pro (13-inch,2020) Processor 1.4 GHz Quad-Core Intel Core i5
Memory 8 GB 2133 MHz LPDDR3
Graphics intel iris plus graphics 645 1536 MB
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Yes I have attempted to launch the game in the new user account and it has access to the documents folder
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Yes I have attempted to launch the game in the new user account and it has access to the documents folder
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Thanks. And you've attempted to launch the game in the new user account? That should prompt the dialogue window to ask for permission to access the Documents folder.
Still in the new account, can you open Activity Monitor, make sure you're on the memory tab and post a screenshot of the bottom bit showing physical memory/memory used/cached files.
Then, in Activity Monitor, click on the CPU tab then go to File > Print and Save as PDF. Please attach the PDF to your post here or, if you prefer, PM it to me 🙂","body@stringLength":"670","rawBody":"@Gegahex
Thanks. And you've attempted to launch the game in the new user account? That should prompt the dialogue window to ask for permission to access the Documents folder.
Still in the new account, can you open Activity Monitor, make sure you're on the memory tab and post a screenshot of the bottom bit showing physical memory/memory used/cached files.
Then, in Activity Monitor, click on the CPU tab then go to File > Print and Save as PDF. Please attach the PDF to your post here or, if you prefer, PM it to me 🙂","author":{"__ref":"User:user:50845"},"isEscalated":null,"postTime":"2021-04-27T11:51:20.928-07:00","solution":false,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Attachment:{\"id\":\"attachment:message11172234AttachmentNumber1\",\"url\":\"https://forums.ea.com/t5/s/tghpe58374/attachments/tghpe58374/the-sims-3-technical-issues-en/296800/1/Activity%20Monitor.pdf\"}":{"__typename":"Attachment","id":"attachment:message11172234AttachmentNumber1","filename":"Activity Monitor.pdf","filesize":2136771,"contentType":"application/pdf","url":"https://forums.ea.com/t5/s/tghpe58374/attachments/tghpe58374/the-sims-3-technical-issues-en/296800/1/Activity%20Monitor.pdf"},"Attachment:{\"id\":\"attachment:message11172234AttachmentNumber2\",\"url\":\"https://forums.ea.com/t5/s/tghpe58374/attachments/tghpe58374/the-sims-3-technical-issues-en/296800/2/Screen%20Shot%202021-04-27%20at%204.14.23%20PM.png\"}":{"__typename":"Attachment","id":"attachment:message11172234AttachmentNumber2","filename":"Screen Shot 2021-04-27 at 4.14.23 PM.png","filesize":57276,"contentType":"image/png","url":"https://forums.ea.com/t5/s/tghpe58374/attachments/tghpe58374/the-sims-3-technical-issues-en/296800/2/Screen%20Shot%202021-04-27%20at%204.14.23%20PM.png"},"Revision:revision:11172234_1":{"__typename":"Revision","id":"revision:11172234_1","lastEditTime":"2021-04-27T16:22:28.260-07:00"},"QueryVariables:ReplyList:message:11172234:1":{"__typename":"QueryVariables","id":"ReplyList:message:11172234:1","value":{"id":"message:11172234","sorts":{"postTime":{"direction":"ASC"}},"useAvatar":true,"useAuthorLogin":true,"useAuthorRank":true,"useBody":true,"useKudosCount":true,"useTimeToRead":false,"useMedia":false,"useReadOnlyIcon":false,"useRepliesCount":false,"useSearchSnippet":false,"useAcceptedSolutionButton":true,"useSolvedBadge":false,"useAttachments":false,"attachmentsFirst":5,"useTags":false,"useNodeAncestors":false,"useUserHoverCard":false,"useNodeHoverCard":false,"useModerationStatus":true,"usePreviewSubjectModal":false,"useMessageStatus":true}},"ROOT_MUTATION":{"__typename":"Mutation"},"CachedAsset:text:en_US-shared/client/components/users/UserAvatar-1750071245601":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/users/UserAvatar-1750071245601","value":{"altText":"{login}'s avatar","altTextGeneric":"User's avatar"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/ranks/UserRankLabel-1750071245601":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/ranks/UserRankLabel-1750071245601","value":{"altTitle":"Icon for {rankName} rank"},"localOverride":false},"CachedAsset:text:en_US-components/common/ExternalLinkWarningModal-1750071245601":{"__typename":"CachedAsset","id":"text:en_US-components/common/ExternalLinkWarningModal-1750071245601","value":{"title":"Leaving the Community","description":"You're about to leave this site and navigate to an external domain. 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Launching","moderationData":{"__ref":"ModerationData:moderation_data:11172235"},"body":"also is the pdf supposed to be all white like that lol","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"54","kudosSumWeight":0,"postTime":"2021-04-27T16:23:41.816-07:00","lastPublishTime":"2021-04-27T16:23:41.816-07:00","metrics":{"__typename":"MessageMetrics","views":812},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":1,"readOnly":false,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:11172236":{"__typename":"ModerationData","id":"moderation_data:11172236","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:11172236":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:50845"},"id":"message:11172236","entityType":"FORUM_REPLY","eventPath":"category:the-sims-3-game-en/category:the-sims-en/category:ea-forums-en/community:tghpe58374board:the-sims-3-technical-issues-en/message:11172212/message:11172236","revisionNum":1,"uid":11172236,"depth":21,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:the-sims-3-technical-issues-en"},"parent":{"__ref":"ForumReplyMessage:message:11172235"},"conversation":{"__ref":"Conversation:conversation:11172212"},"subject":"Re: The Sims 3 64 Bit not Launching","moderationData":{"__ref":"ModerationData:moderation_data:11172236"},"body":"
No, it isn't, weird! Can you try again? Scroll down to the bottom and give it a minute to populate icons and info before PDF-ing.
\n\n
If the game has access to the Docs folder that isn't showing in the previous screenshot. I don't have TS3 installed on this Mac but if I did it would show the same as TS4 after granting access:
\n\n
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Also, there must be other stuff running on your Mac to use nearly all the memory. To clear it restart your Mac and only log into the new account you created.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"171","kudosSumWeight":2,"postTime":"2021-04-27T23:47:51.429-07:00","lastPublishTime":"2021-04-27T23:47:51.429-07:00","metrics":{"__typename":"MessageMetrics","views":791},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":12,"readOnly":false,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:11172238":{"__typename":"ModerationData","id":"moderation_data:11172238","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:11172238":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:4679909"},"id":"message:11172238","entityType":"FORUM_REPLY","eventPath":"category:the-sims-3-game-en/category:the-sims-en/category:ea-forums-en/community:tghpe58374board:the-sims-3-technical-issues-en/message:11172212/message:11172238","revisionNum":1,"uid":11172238,"depth":21,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:the-sims-3-technical-issues-en"},"parent":{"__ref":"ForumReplyMessage:message:11172237"},"conversation":{"__ref":"Conversation:conversation:11172212"},"subject":"Re: The Sims 3 64 Bit not Launching","moderationData":{"__ref":"ModerationData:moderation_data:11172238"},"body":"
I believe the first pdf was all white because my mac was on dark mode so the text was white on the white background
Anyways
Is there a way to check that sims 3 and origin have access to the documents folder? I remember allowing access when I first installed them and the sims 3 folder shows up in the documents folder
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You can tell if they have access by looking in Files & Folders in System Preferences > Security & Privacy. In my screenshot you can see that TS4 has access to the Documents folder. It should show the same for you but for TS3.
In your Activity Monitor you have Wacom processes and drivers loading. I don't know if these would necessarily conflict with the game but you don't need them for the game so can safely quit the process in Activity Monitor.
\n\n
Edit - is your Mac one that has been provided by your school? Do you have the full privileges of an admin account or is it limited? I'm asking because you have a studentd process running and after a quick google it's telling me this is related to Apple Classroom https://support.apple.com/en-us/HT206151. I also see a process called SafeEjectGPUService and found this https://discussions.apple.com/thread/250378702 so it may be an idea to reset the NVRAM on your Mac and see if that helps https://support.apple.com/en-gb/HT204063
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It still just says full disk access in the files and folders tab
This is my own personal mac, all the accounts I've been using are admins, I just use it for my school
I don't think its not running because of a conflict with my tablet driver or my school stuff or just in general
Ive played the sims 3 64 bit on this mac before, but when I reinstalled it, it no longer works
My top two theories in my head are either there's some file(s) that never got deleted when I originally uninstalled it that are now causing problems or that when I bought seasons from a third party, it broke something
although both have their problems since idk why the files would affect a fresh account and I never installed seasons and I'm not trying to install any packs now
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Ah sorry, got sidetracked 🙂
Origin uninstalls games pretty well, it's nothing like the 32-bit non-Origin version which had to be uninstalled manually.
I really don't know why it's not working. I would reinstall the OS at this point. It wouldn't hurt although of course do a backup just in case. You can install over the top of your existing installation which should fix any corrupted or missing OS files, always a possibility, especially if you've ever run any \"cleaner\" apps in the past.","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":2,"postTime":"2021-05-05T14:10:00.107-07:00","lastPublishTime":"2021-05-05T14:10:00.107-07:00","metrics":{"__typename":"MessageMetrics","views":769},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":7,"readOnly":false,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:11172243":{"__typename":"ModerationData","id":"moderation_data:11172243","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:11172243":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:4679909"},"id":"message:11172243","entityType":"FORUM_REPLY","eventPath":"category:the-sims-3-game-en/category:the-sims-en/category:ea-forums-en/community:tghpe58374board:the-sims-3-technical-issues-en/message:11172212/message:11172243","revisionNum":1,"uid":11172243,"depth":26,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:the-sims-3-technical-issues-en"},"parent":{"__ref":"ForumReplyMessage:message:11172242"},"conversation":{"__ref":"Conversation:conversation:11172212"},"subject":"Re: The Sims 3 64 Bit not Launching","moderationData":{"__ref":"ModerationData:moderation_data:11172243"},"body":"
Ive never used a cleaner app and I've already reinstalled my OS
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Really not sure what to do
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I tried to run the game through the terminal launcher thing within the sims 3 files this is what the terminal spits out when I do so
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Do you have a Pihole set up on your network? Or maybe a 3rd party firewall of some kind? Something local to you is blocking the connection.
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Not that I know of, and I don't know how that could happen. I've played on this computer before so idk
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Any new ideas? sorry, I'd just like to play the sims 3 for its birthday lol
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@Gegahex I'm sorry, but I don't know what else to say. I've also asked a couple other people who are now out of ideas as well. From what we can see, it looks like the issue is on your end, but beyond that... I really have no idea what to suggest.
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