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Solitaire Home Story is still crashing upon loading. Please don’t give me options for correcting the problem. I’ve tried them all, unsuccessfully, and it’s on your end, not mine. I’ve attached the Error Message for what it’s worth (unfortunately, to you, likely nothing).

I have raised this with you a few times previously. It was fixed for a very short while and then began again a few months ago. I have lost out on being able to play or complete daily games, special events, and it was the game of the month, last month, as well. So all those Pogis were also made unavailable to me. (In the thousands by now.)

I am so tired of this. As a Club Pogo member, I pay to use this site, and have a right to expect it to work properly, as well as to be able to communicate with and get a response from someone when things are not working. Yet you make it virtually impossible to do this. Given all the complaints you receive, it’s so clear you couldn’t care less.

If you’re unwilling to fix your games, please stop including them in events. It’s an additional slap in the face.

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If you’re unwilling to fix your games, please stop including them in events. It’s an additional slap in the face.

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Solitaire Home Story Crashing Upon Loading","moderationData":{"__ref":"ModerationData:moderation_data:11929007"},"body":"

Exact same problem I’m having again and again. Very frustrating to pay for access and the games I like most don’t work the majority of the time.

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Hey folks, sorry to see you're running into this issue and I appreciate you reaching out to us.

Thank you lawsr4u for adding the screenshot to your post that helps a lot!

From the screenshot it looks like you're playing on an Ipad is that correct? Are you also playing on an Ipad Motherhen201kM ?

This will help me when I relay this to the team for investigation.

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I also am having the exact same issue with solitaire Home Story as well as Jewel Academy for several months. Please help!!

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My tumble weeds wont play after loading

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I’m on either a MacBook or an iPhone - both up to date software and both with cleared caches. Sometimes it works but most times it crashes. Last night only crashed a couple times and reloaded, today I can’t play at all.

Yes. Playing on an iPad. Have also attempted to play on my iPhone (thinking the problem was possibly on my iPad) with the same issue occurring. The problem continues to exist to this date.

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Yup. Same two for me, but I’ve given up on complaining about Jewel Academy, which doesn’t load properly - hear the music, but the game isn’t visible). Plus it doesn’t show up as often as Home Story.

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Thanks for posting, Me, too! Hate it when challenges are presented to us with games that do not load properly or those who have obvious graphics problems. Do they not check these games for problems? I wonder.

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