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Newcomer

2 months ago

Solved

Duplicidade de conta

Olá, sei que aqui não é pra isso, mas preciso de uma ajuda!

Na minha conta apareceu duplicidade, e mw deram 2 opções, só que eu apertei na opção que não é a minha... E então atualizou para um jogo que não é o meu... Eu estava na fase do Velho Oeste ainda... Essa conta está quase no final, por favor me ajudem para eu voltar a jogar.

EA_Leeuw
22 days ago
Hi o1kaaaasper-PRO,

We’re unable to handle refund requests or payment-related questions through the forums. For any such issues, regardless of the reason or circumstances, you’ll need to contact live support. You can find detailed instructions on how to reach them at https://help.ea.com/en/help/faq/using-ea-help/. Thank you.

1 Reply

EA_Edu
Community Manager
2 months ago
Ola s04lcbxqb8zf ,

Possivelmente foi vinculado algum outro progresso na sua conta, neste caso vou sugerir que crie um pedido de ajuda com o nosso suporte dentro a opção de ajuda no jogo, para que possam verificar se existe a possibilidade de recuperar o outro progresso que tinha feito.

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Olá, sei que aqui não é pra isso, mas preciso de uma ajuda!

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Olá, sei que aqui não é pra isso, mas preciso de uma ajuda!

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Ola s04lcbxqb8zf ,

Possivelmente foi vinculado algum outro progresso na sua conta, neste caso vou sugerir que crie um pedido de ajuda com o nosso suporte dentro a opção de ajuda no jogo, para que possam verificar se existe a possibilidade de recuperar o outro progresso que tinha feito.

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