Forum Discussion

2 years ago

Hockey ultimate team 24 item inbox making my game crash

Nhl24 hut keep crashing when i try to open my item inbox please help im on xbox series x everything seem to be working find but as soon as i try to open it , it just crash i try to delete the game iv...

technical issues

budtzolsen

2 years ago

Here you have the link @EA_Aljo https://youtu.be/SMPflEd2rA4?si=lFb-LDH_lPqOpsRa

this is hallebassen youtube link, he had problems posting it

EA_Aljo

Community Manager

2 years ago

@budtzolsen @maube07

You're both showing the same video. Is this either of your accounts or are you just pulling this from YouTube?

MAREB83
2 years ago
I play on xbox series s and I have the same problem. I have maybe 45 winter classic collectibles and even power ups and players who are locked in my inbox. It's been like this for the last four days now...
When I try to open my inbox everything crashes and I get thrown back to the xbox-screen.
So sick and tired of this...
hallebassen
2 years ago
Its my Playstation. But my friend has same problem
hallebassen
2 years ago
https://www.reddit.com/r/NHLHUT/comments/18v8f5l/item_inbox_crashing_game_ps5/

Same problem here
budtzolsen
2 years ago
It’s hallebassen’s YouTube link, I just wanted to help by posting it, but I see he already has done it
- EA_Aljo
  Community Manager
  2 years ago
  Can you all send me a private message with your Xbox gamertag/PSN ID this is happening on? I've let the team know this is happening. I'd like to pass along account details to help with this investigation.
  - hallebassen
    2 years ago
    @EA_Aljo Done

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","kudosSumWeight":0,"postTime":"2024-01-02T15:36:30.910-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:technical issues","text":"technical issues","time":"2024-07-12T17:00:02.291-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:9545179_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":691},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[]},"Conversation:conversation:9545179":{"__typename":"Conversation","id":"conversation:9545179","solved":false,"topic":{"__ref":"ForumTopicMessage:message:9545179"},"lastPostingActivityTime":"2024-01-07T09:23:55.344-08:00","lastPostTime":"2024-01-07T09:23:55.344-08:00","unreadReplyCount":73,"isSubscribed":false},"ModerationData:moderation_data:9545179":{"__typename":"ModerationData","id":"moderation_data:9545179","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:9545179_1":{"__typename":"Revision","id":"revision:9545179_1","lastEditTime":"2024-01-02T15:36:30.910-08:00"},"ForumReplyMessage:message:9545193":{"__typename":"ForumReplyMessage","id":"message:9545193","conversation":{"__ref":"Conversation:conversation:9545179"},"author":{"__ref":"User:user:35"},"revisionNum":1,"uid":9545193,"depth":5,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:nhl-24-technical-issues-en"},"subject":"Re: Hockey ultimate team 24 item inbox making my game crash","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:9545193"},"parent":{"__ref":"ForumReplyMessage:message:9545192"},"body":"

@budtzolsen @maube07

\n\n

You're both showing the same video. Is this either of your accounts or are you just pulling this from YouTube?

","body@stringLength":"383","rawBody":"

@budtzolsen @maube07

\n\n

You're both showing the same video. Is this either of your accounts or are you just pulling this from YouTube?

","kudosSumWeight":0,"repliesCount":6,"postTime":"2024-01-03T11:21:09.277-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:9545193_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":337},"visibilityScope":"PUBLIC","isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"customFields":[],"replies":{"__typename":"MessageConnection","edges":[{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8aXwxMHwzOToxfGludCw5NTQ1MTk0LDk1NDUxOTQ","node":{"__ref":"ForumReplyMessage:message:9545194"}},{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8aXwxMHwzOToxfGludCw5NTQ1MTk0LDk1NDUxOTU","node":{"__ref":"ForumReplyMessage:message:9545195"}},{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8aXwxMHwzOToxfGludCw5NTQ1MTk0LDk1NDUxOTY","node":{"__ref":"ForumReplyMessage:message:9545196"}},{"__typename":"MessageEdge","cursor":"MjUuM3wyLjF8aXwxMHwzOToxfGludCw5NTQ1MTk0LDk1NDUxOTc","node":{"__ref":"ForumReplyMessage:message:9545197"}}],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"CachedAsset:theme:customTheme1-1747734047618":{"__typename":"CachedAsset","id":"theme:customTheme1-1747734047618","value":{"id":"customTheme1","animation":{"fast":"150ms","normal":"250ms","slow":"500ms","slowest":"750ms","function":"cubic-bezier(0.07, 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Here you have the link @EA_Aljo https://youtu.be/SMPflEd2rA4?si=lFb-LDH_lPqOpsRa

this is hallebassen youtube link, he had problems posting it

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Here you have the link @EA_Aljo https://youtu.be/SMPflEd2rA4?si=lFb-LDH_lPqOpsRa

this is hallebassen youtube link, he had problems posting it

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Hockey ultimate team 24 item inbox making my game crash","moderationData":{"__ref":"ModerationData:moderation_data:9545194"},"body":"

I play on xbox series s and I have the same problem. I have maybe 45 winter classic collectibles and even power ups and players who are locked in my inbox. It's been like this for the last four days now...

When I try to open my inbox everything crashes and I get thrown back to the xbox-screen.

So sick and tired of this...

Its my Playstation. But my friend has same problem

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Same problem here","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"99","kudosSumWeight":0,"repliesCount":0,"postTime":"2024-01-03T11:36:42.510-08:00","lastPublishTime":"2024-01-03T11:36:42.510-08:00","metrics":{"__typename":"MessageMetrics","views":310},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:nhl-24-en/category:nhl-en/category:ea-forums-en/community:tghpe58374board:nhl-24-technical-issues-en/message:9545179/message:9545196","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:9545197":{"__typename":"ModerationData","id":"moderation_data:9545197","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:9545197":{"__typename":"ForumReplyMessage","uid":9545197,"id":"message:9545197","revisionNum":1,"author":{"__ref":"User:user:3881366"},"readOnly":false,"repliesCount":2,"depth":6,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:nhl-24-technical-issues-en"},"parent":{"__ref":"ForumReplyMessage:message:9545193"},"conversation":{"__ref":"Conversation:conversation:9545179"},"subject":"Re: Hockey ultimate team 24 item inbox making my game crash","moderationData":{"__ref":"ModerationData:moderation_data:9545197"},"body":"

It’s hallebassen’s YouTube link, I just wanted to help by posting it, but I see he already has done it

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Can you all send me a private message with your Xbox gamertag/PSN ID this is happening on? I've let the team know this is happening. I'd like to pass along account details to help with this investigation.

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