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All our jerseys, home, visitor and alternative, are black with the NHL logo, and trying to edit them doesn't seem to help at all. Our captain / gm...","body@stringLength":"677","rawBody":"

Seems like our EASHL club is corrupted or something? All our jerseys, home, visitor and alternative, are black with the NHL logo, and trying to edit them doesn't seem to help at all. Our captain / gm also said that all the arena options default to black or whatever?

So in our dressing room and in games, we see that black jersey, and we had it all night tonight. Our opponents seemed to have their regular jerseys, but on one occasion one team had the black NHL outfit as well.

These issues seem to accumulate, we also had wrong PSN IDs tonight, a problem I have reported in bugs. I am assuming this is a server issue, since the club used to work ok before?

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@Rush2112x

\n\n

Yes. It's actively being investigated. I can't wait for this to be fixed. We went up against another team with black jerseys and it was frustrating to say the least.

\n\n

Stock team branding should work in the meantime.

","body@stringLength":"366","rawBody":"

@Rush2112x

\n\n

Yes. It's actively being investigated. I can't wait for this to be fixed. We went up against another team with black jerseys and it was frustrating to say the least.

\n\n

Stock team branding should work in the meantime.

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Hello, everyone. We're currently investigating this issue. As a workaround, stock branding can be used. That way, the chances of having both teams with the same jerseys is a lot less likely to happen. When we have an update on this, we'll make an announcement.

\n\n\n

***ACCEPTING AS A SOLUTION FOR VISIBILITY PURPOSES ONLY***

\n\n\n

~~Update 11/22: This is to be resolved in the patch releasing 11/23.~~

\n\n

Update 12/1: We're still experiencing this issue with custom jerseys and are working on a resolution.

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@EA_Aljo Is it ACTUALLY currently being investigated though? This same thing was stated when this happened in NHL22 and it was never fixed. This has the makings of never being fixed.

Sorry to push you specifically on this, and thank you for replying, but this is ridiculous. How will EA compensate their player base for wasting our time dealing with this?

I have just created a new club and I’m in the process of inviting my entire team over to this new one, while keeping one guy in our broken club as a placeholder juuuuust in case this does get fixed. FWIW, the creation of a new club seems to NOT have blacked out jerseys, and is working properly.

","body@stringLength":"812","rawBody":"

@EA_Aljo Is it ACTUALLY currently being investigated though? This same thing was stated when this happened in NHL22 and it was never fixed. This has the makings of never being fixed.

Sorry to push you specifically on this, and thank you for replying, but this is ridiculous. How will EA compensate their player base for wasting our time dealing with this?

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@EA_Aljo Yeah, it’s pretty brutal. Can you give us ANY insight as to where this stands? If a fix might be coming by end of October with the tethering update, it would be worth just sticking it out with stock branding for now. If an update is potentially weeks/months out, it would be worth just creating a new club and starting from scratch.

Essentially I’m trying to gauge what to do here long term. In two weeks since launch my club has played a little over 100 games. We can get to where we are now in another two weeks and if a patch for this won’t be available in the next two weeks, we might as well start over. Some transparency from your end would be super helpful here.

I’m literally spending parts of my week off from work dealing with this *facepalm*

Thanks in advance.

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@Rush2112x

\n\n

Can you just use stock team branding for now? I know it's annoying to not use your own custom design, but this will still let you play.

\n\n

I don't have an ETA. It could be with the next patch by the end of the month or it could take longer.

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Ok then. Stock branding, selected those bardown home and away stuff, saved...

This comes out, see picture.

And now that we see this: Why would you ever create this embarrasing clown jersey?

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@rick-rangerous

\n\n

I'll take an embarrassing jersey over everyone looking identical. I get the frustration. My club is dealing with it too. We'll get this fixed as soon as we can.

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@EA_Aljo I could use stock branding, sure. But what’s the point without an ETA? You’ve said yourself it could be fixed by end of month or it could take longer. If you told me it WOULD be fixed by Oct 31, I wouldn’t bother creating a new club, I would stick it out with stock branding. But with the history of this very issue in 22 never being fixed, I don’t trust EA to even fix the problem, ever. Hence, starting over and redoing two weeks of progress seems like the best solution for now, while keeping one of my club members in the old club just in case EA actually comes through with a solution in a timely manner.

Put out a broadcast banner to your community in game in world of chel mode to show the community not aware of this issue that EA is actually working on it. Or something like that. My reasoning for just moving forward on my own simply comes down to I do not trust EA to provide a fix.

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@Rush2112x

\n\n

I understand we have different priorities. For me, it's more about gameplay. I don't care what jerseys we're wearing as long I can tell who's on my team. If looking good on the ice is more important then I'd recommend you create a new club. You can always leave someone in the current club so it's not deleted and then rejoin when this is resolved. It's also entirely possible this same issue could happen to the new club.

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"208","kudosSumWeight":0,"postTime":"2023-10-19T13:58:43.105-07:00","lastPublishTime":"2023-10-19T13:58:43.105-07:00","metrics":{"__typename":"MessageMetrics","views":1659},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":4,"readOnly":false,"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"User:user:4437374":{"__typename":"User","id":"user:4437374","uid":4437374,"login":"Goaliea54","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2020-11-18T13:58:35.928-08:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://forums.ea.com/t5/s/tghpe58374/m_assets/avatars/default/avatar-5.svg?time=1721239561000"},"rank":null,"entityType":"USER","eventPath":"community:tghpe58374/user:4437374"},"ModerationData:moderation_data:9589438":{"__typename":"ModerationData","id":"moderation_data:9589438","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:9589438":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:4437374"},"id":"message:9589438","entityType":"FORUM_REPLY","eventPath":"category:nhl-24-en/category:nhl-en/category:ea-forums-en/community:tghpe58374board:nhl-24-technical-issues-en/message:9589367/message:9589438","revisionNum":1,"uid":9589438,"depth":20,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:nhl-24-technical-issues-en"},"parent":{"__ref":"ForumReplyMessage:message:9589437"},"conversation":{"__ref":"Conversation:conversation:9589367"},"subject":"Re: EASHL club jerseys default to NHL black one?","moderationData":{"__ref":"ModerationData:moderation_data:9589438"},"body":"

Is the glitch with the all black jerseys fix going to get tied in with the one where custom logos and number fonts get switched in game but show correctly in lobby?

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I’ve just remade my team. I’ve lost all arenas logos etc to be expected. My home jerseys etc are completely reset etc but away and alternate have kept all the stuff my old team unlocked. So i have the same unlocks as I had before on away/alternate but home is completely back to beginning. What is going on?🤣

@SpikeTJD That is bugged. Give it a day or two and they’ll go away

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I was the Dallas stars but after I tried changing to a different stars Jersey I became the DUCKS! I can not switch logos or dark jersey. I can only change the white Jersey. Please fix I want my stars back!!!

It happened to our club today after we changed our arena to the new one we unlocked. I don’t know if that’s related at all or not…

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Yeah as soon as we unlocked arena 3 and equipped it. It happened

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"72","kudosSumWeight":3,"postTime":"2023-10-20T04:59:59.364-07:00","lastPublishTime":"2023-10-20T04:59:59.364-07:00","metrics":{"__typename":"MessageMetrics","views":1847},"visibilityScope":"PUBLIC","placeholder":false,"showMoveIndicator":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"repliesCount":0,"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"ModerationData:moderation_data:9589446":{"__typename":"ModerationData","id":"moderation_data:9589446","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:9589446":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:259910"},"id":"message:9589446","entityType":"FORUM_REPLY","eventPath":"category:nhl-24-en/category:nhl-en/category:ea-forums-en/community:tghpe58374board:nhl-24-technical-issues-en/message:9589367/message:9589446","revisionNum":1,"uid":9589446,"depth":18,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:nhl-24-technical-issues-en"},"parent":{"__ref":"ForumReplyMessage:message:9589433"},"conversation":{"__ref":"Conversation:conversation:9589367"},"subject":"Re: EASHL club jerseys default to NHL black one?","moderationData":{"__ref":"ModerationData:moderation_data:9589446"},"body":"

@EA_Aljo See the replies above. This happened when these folks switched their arenas and this is likely what happened to me too because I switched my uniforms Tuesday.

Do we have any updates as the weekend approaches?

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we just started over with a new club, tired of waiting, no more problems.

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@Rush2112x

\n\n

My club had this happen without switching the arena so it seems it's that's not the only thing that could cause this. Regardless, we're still investigating this. Thanks!

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Still investigating? What’s going on? A 34 billion dollar company. You guys act like you are some small indie company. Put aside how buggy and poor this edition is. Any company that rolled out a game on a major platform that came across a bug like this would have had it fixed within a day to a few days maximum. This is absolutely ridiculous.

Plz adjust my club, Sacramento Steelheads. Thanks!

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New patch coming tomorrow and still not been fixed based on patch notes.

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Same. What a disaster.

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Experiencing an issue where all jerseys default to black with nhl logo, home/away/alternate.

\n\n

So we had to delete the club beacuse of competitive matches.

\n\n

Then it was fine for a couple of days, but now, today when I logged in this very same issue is back.

\n\n

Is there any solution for this?

\n\n\n\n

Edit: Merged post with the already existing thread on this issue. -CM

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