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Buss_Soccer's avatar
Buss_Soccer
2 years ago
Solved

Cannot Buy cards from auction house in HUT. Game just crashes when I try

I cannot buy any cards from the auction house. Any time I attempt to buy a card off of 'Buy it now" I get kicked out of hut.   I have talked with multiple people from ea support and none of them coul...
  • EA_Aljo's avatar
    EA_Aljo
    2 years ago

    Hello, @Buss_Soccer 

    An advisor is going to need to fix this. What you have is the negative escrow issue. They need to look at your escrow and zero out the balance so it's no longer negative. A case can be opened here to get in touch with an advisor. Thank you.

Overunn's avatar
Overunn
Rising Rookie
2 years ago
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Hi @EA_Aljo Ive tried twice to have this addressed via chat but no luck.

PSN turboakabeast

PS5

Ea name : Overunn

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
2 years ago
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@Overunn 

This should now be resolved. Can you try again and let me know if it's working?

  • FireBear82's avatar
    FireBear82
    2 years ago
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    @EA_Aljoi was also just told on chat that there's nothing that can be done. The person told me to start a thread on the forums when there are plenty of answered threads here.

    PS5

    PSN: ShornArrow

    EA: FireBear82

    Really appreciate if you're able to help me.

  • zxfusiionzz's avatar
    zxfusiionzz
    2 years ago
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    @EA_Aljo hi was also told on chat that there's nothing that can be done. The person told me to start a thread on the forums when there are plenty of answered threads here.

    PS5

    PSN: zXFuSiiOnZz-

    EA: zxfusiionzz

    Really appreciate if you're able to help me as i can’t buy items off the auction house keep getting kicked out to main menu.

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Game just crashes when I try","id":"message:9592347","entityType":"FORUM_TOPIC","eventPath":"category:nhl-24-en/category:nhl-en/category:ea-forums-en/community:tghpe58374board:nhl-24-technical-issues-en/message:9592347","revisionNum":1,"repliesCount":29,"author":{"__ref":"User:user:2353147"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:nhl-24-technical-issues-en"},"conversation":{"__ref":"Conversation:conversation:9592347"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:9592347"},"body@stripHtml({\"truncateLength\":200})":" I cannot buy any cards from the auction house. Any time I attempt to buy a card off of 'Buy it now\" I get kicked out of hut.   I have talked with multiple people from ea support and none of them coul...","body@stringLength":"317","rawBody":"

I cannot buy any cards from the auction house. Any time I attempt to buy a card off of 'Buy it now\" I get kicked out of hut.   I have talked with multiple people from ea support and none of them could resolve my issue. I was told that posting it here would be the best way to get it looked at the quickest

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@Overunn 

\n\n

This should now be resolved. Can you try again and let me know if it's working?

","body@stringLength":"222","rawBody":"

@Overunn 

\n\n

This should now be resolved. Can you try again and let me know if it's working?

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Game just crashes when I try","moderationData":{"__ref":"ModerationData:moderation_data:9592348"},"body":"

Hello, @Buss_Soccer 

\n\n

An advisor is going to need to fix this. What you have is the negative escrow issue. They need to look at your escrow and zero out the balance so it's no longer negative. A case can be opened here to get in touch with an advisor. Thank you.

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Hi @EA_Aljo Ive tried twice to have this addressed via chat but no luck.

PSN turboakabeast

PS5

Ea name : Overunn

","body@stringLength":"260","rawBody":"

Hi @EA_Aljo Ive tried twice to have this addressed via chat but no luck.

PSN turboakabeast

PS5

Ea name : Overunn

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Cannot Buy cards from auction house in HUT. Game just crashes when I try","moderationData":{"__ref":"ModerationData:moderation_data:9592353"},"body":"

@EA_Aljoi was also just told on chat that there's nothing that can be done. The person told me to start a thread on the forums when there are plenty of answered threads here.

PS5

PSN: ShornArrow

EA: FireBear82

Really appreciate if you're able to help me.

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@EA_Aljo hi was also told on chat that there's nothing that can be done. The person told me to start a thread on the forums when there are plenty of answered threads here.

PS5

PSN: zXFuSiiOnZz-

EA: zxfusiionzz

Really appreciate if you're able to help me as i can’t buy items off the auction house keep getting kicked out to main menu.

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