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Anonymous
10 years ago
Solved

HD content won't download on hard drive in Xbox 360

I bought my new nfs rivals on Xbox 360.  When I started it, it asked to download HD content for about 1.6GB. I had 2 GB free on my internal storage, but when I selected it, a pop-up said you can only...
  • EA_Dante's avatar
    EA_Dante
    7 years ago

    Ciao, per avere il pacchetto nell'account giusto dovresti scollegare l'account Twitch dal tuo account EA, connetterlo all'account corretto, e infine riscattare il contenuto bonus da lì.

    Segui questi passaggi per scollegare il tuo account EA da Twitch:

    1. Clicca su Contattaci dal sito help.ea.com.
    2. Scegli Apex Legends come gioco.
    3. Seleziona la tua piattaforma di gioco.
    4. Seleziona Twitch Prime come argomento.
    5. Clicca su Problema di associazione dell'account.
    6. Sarai portato a una pagina che dice Clicca qui per scollegare il tuo account EA dall'account Twitch.
      (NB: se quest'ultimo passaggio non dovesse funzionare, il tool per la dissociazione dell'account potrebbe essere temporaneamente non disponibile, riprova in un secondo momento.)

    Una volta scollegato il tuo account EA dal tuo account Twitch, dovrai fare lo stesso dal sito di Twitch:

    1. Vai su twitch.tv.
    2. Vai su Impostazioni.
    3. Clicca su Connessioni. 
    4. Scorri verso il basso fino ad Altre conessioni. 
    5. Clicca su Disconnetti, di fianco a Electronic Arts.

    Ora che hai scollegato i tuoi account da entrambe le parti, dovresti essere in grado di collegare il tuo account Twitch al tuo account EA corretto per ottenere i premi che ti spettano. Se non sei sicuro di quali siano i dati d'accesso giusti del tuo account EA, segui questa guida per reperirli dalla tua console. 

    Non hai ancora avuto i premi dopo aver collegato il tuo account corretto? Contatta l'assistenza clienti di Twitch. 

Normansx5's avatar
Normansx5
7 years ago
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I have the same issue. I have an actual dedicated HDD device in my system with 3GB but it still won't install content.

Normansx5's avatar
Normansx5
7 years ago
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Here's a screenshot of the error.

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I had 2 GB free on my internal storage, but when I selected it, a pop-up said you can only...","body@stringLength":"434","rawBody":"

I bought my new nfs rivals on Xbox 360.  When I started it, it asked to download HD content for about 1.6GB. I had 2 GB free on my internal storage, but when I selected it, a pop-up said you can only download the content on a hard drive. Isn't the one I have, the internal storage, a hard drive?

Please let me know if I have to buy extra storage as soon as possible as I don't wanna wait any more to start this game!

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Here's a screenshot of the error.

","body@stringLength":"40","rawBody":"

Here's a screenshot of the error.

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@Darius-4000-xxx

\n\n

I see that you responded to an older topic so the user will most likely already have his issue resolved.

\n\n

However, a flash disk such as present in most XB360 Slim versions won't be able to install the content. You will need an actual dedicated HDD device in your system.

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I have the same issue. I have an actual dedicated HDD device in my system with 3GB but it still won't install content.

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I have the same issue. I have an actual dedicated HDD device in my system with 3GB but it still won't install content.

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