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Hero+

5 years ago

[PC] Possible workarounds for Mass Effect Legendary Edition launch problems.

If the game does not start for you, there are several possible workarounds: Notice: Mass Effect Legendary Edition will not run on Windows 7. LE1 & LE2 will not run on CPUs with only 2 physical ...

Hero+

5 years ago

@Zzamb🤭

Repair the game.
(Origin > Game Library > right click MELE > Repair)
(Steam > right click at MELE > Properties > Local Files > Verify integrity of game cache.)

Deinstall 2015, 2017 and 2019 from the Apps panel.
Restart the PC.
Go to your ">drive>:\Program Files (x86)\Origin Games\Mass Effect Legendary Edition\__Installer\vc\vc2015\redist\" folder
Run the "vc_redist.x86.exe" as administrator (right click the exe > Run as Administrator.)
Run the "vc_redist.x64.exe" as administrator (right click the exe > Run as Administrator.)
Restart the PC.
Test.

Important: regardless of whether it works or not, after you tested, install the "x86: vc_redist.x86.exe" and the "x64: vc_redist.x86.exe" from this MS side.

@HazalGC98

If I understand you correctly the launcher does not start in normal mode, but does start in clean boot mode?

@Dreanog

Press the Windows key and "R" at the same time.
In the new Window, type or copy and paste "%LOCALAPPDATA%\CrashDumps" (Without the quotation marks) > Press ENTER
Look if there are any "MassEffect1.exe.Xxxx.dmp" or "MassEffectLauncher.exeXxxx.dmp" files in the "..Local\CrashDumps" folder.
Zip 2 - 3 "MassEffect1.exe.Xxxx.dmp" or "MassEffectLauncher.exeXxxx.dmp" files together and upload them at a free file hosting service like Dropbox or Onedrive.
Post the link here.

If there aren't any dump files of ME:

Press the Windows key > Write: Command Prompt > Right click on "Command Prompt" in the search results > Run as administrator.
Copy and paste reg add "HKLM\Software\Microsoft\Windows\Windows Error Reporting\LocalDumps\devenv.exe" /v DumpType /d 2 /t REG_DWORD into the prompt Window > Press ENTER.
Play the game until it crashes.
After the game crashes, let all Windows crash dialogues finish.
Press the Windows key and "R" at the same time. > Type "%LOCALAPPDATA%\CrashDumps" (Without the quotation marks) into the new window > Press ENTER.
Zip 2 - 3 "MassEffect1.exe.Xxxx.dmp" or "MassEffectLauncher.exeXxxx.dmp" files together and upload them at free file hosting service like Dropbox.
Post the link here.

If you want to undo the automatic dump creation, use the command below in a elevated command prompt (As in point 1) reg delete "HKLM\Software\Microsoft\Windows\Windows Error Reporting\LocalDumps" /f

ZzamboO

5 years ago

I tried with same results after lunching either of the games it will get me back to menu to chose wich game i want to start.

holger1405
Hero+
5 years ago
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@Zzamb🤭

OK, did you installed 2019 after that? Same way as 2015, run as Administrator and reboot. > Test
ZzamboO
5 years ago
Copy Link
Yes I did.

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LE1 & LE2 will not run on CPUs with only 2 physical ...","body@stringLength":"5575","rawBody":"

If the game does not start for you, there are several possible workarounds:

Notice: Mass Effect Legendary Edition will not run on Windows 7.
LE1 & LE2 will not run on CPUs with only 2 physical or logical cores. (You need 4 logical cores.)

If you changed the global settings inside the \"Manage 3D Settings\" panel of the NVIDIA control panel anytime in the past, look at this post.
Disable \"Controlled folder Access\" of the Windows defender.
Disabling OneDrive PC folder backup.
Corruptions in the \"License\" folder might also keep the games from starting.
Make sure Origin and Steam are closed.
Press the Windows key and \"R\" at the same time
Copy and paste C:\\ProgramData\\Electronic Arts\\EA Services into the new window > hit ENTER.
Move the \"License\" folder to your Desktop > Test.
A overprotective Virus scanner or other security software could also block the access to game files.
(If you use \"Sophos Home Premium\" or other Sophos products look at this post and this post .)
Disabling Bluetooth on some motherboards fixed the issues for some players as well.
The Nahimic audio service, which is installed with the Realtek audio drivers from some motherboard manufacturers like MSI or Asus, causes many problems, and here it does too, it seems.
(The Realtek stand alone audio drivers normally don't have the Nahimic software installed.)
ROG's Sonic Radar 3 is one of the apps that uses it.
If you use a VPN, look at this post.
Check if the regional settings of your EA account (not EA app) is set right .
If you have the game on Steam and it will only launch EA app but not the game, a possible cause is in this thread.
(Warning! This requires some deeper computer knowledge.)

Fixed:

If you have a Windows user name with special characters in it:
Either:
create an new Windows user account with only ASCII characters in it. > Reboot > Log on to the new account > Test.
Or:
Press the Windows key and \"R\" at the same time.
Type or copy and paste \"control\" into the new window. (Without the quotes) > Hit ENTER.
Choose \"Region\" > Administrative Tools > Change Locale > Check \"Beta: Use Unicode UTF-8 for worldwide language support\" > klick \"OK\"
Reboot > Test.
This issue was fixed with Patch 1.03
~~It looks like the game requires a CPU with AVX instruction set~~
It turned out that only the Launcher needs the AVX instruction set. Almost all CPUs built for end consumer use in the last 10 years have this instruction set.
However, if you are not sure, you can check the technical specifications of your CPU on the manufacturer's website.
If you have this problem, in this post by is a workaround for the problem. (As always, use third party tools at your own risk.)
This issue was fixed with Patch 1.03

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I tried with same results after lunching either of the games it will get me back to menu to chose wich game i want to start.

","body@stringLength":"143","rawBody":"

I tried with same results after lunching either of the games it will get me back to menu to chose wich game i want to start.

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@Zzamb🤭

\n\n

Repair the game.
(Origin > Game Library > right click MELE > Repair)
(Steam > right click at MELE > Properties > Local Files > Verify integrity of game cache.)

\n\n

Deinstall 2015, 2017 and 2019 from the Apps panel.
Restart the PC.
Go to your \">drive>:\\Program Files (x86)\\Origin Games\\Mass Effect Legendary Edition\\__Installer\\vc\\vc2015\\redist\\\" folder
Run the \"vc_redist.x86.exe\" as administrator (right click the exe > Run as Administrator.)
Run the \"vc_redist.x64.exe\" as administrator (right click the exe > Run as Administrator.)
Restart the PC.
Test.

Important: regardless of whether it works or not, after you tested, install the \"x86: vc_redist.x86.exe\" and the \"x64: vc_redist.x86.exe\" from this MS side.

\n\n

@HazalGC98

\n\n

If I understand you correctly the launcher does not start in normal mode, but does start in clean boot mode?

\n\n

@Dreanog

\n\n

Press the Windows key and \"R\" at the same time.
In the new Window, type or copy and paste \"%LOCALAPPDATA%\\CrashDumps\" (Without the quotation marks) > Press ENTER
Look if there are any \"MassEffect1.exe.Xxxx.dmp\" or \"MassEffectLauncher.exeXxxx.dmp\" files in the \"..Local\\CrashDumps\" folder.
Zip 2 - 3 \"MassEffect1.exe.Xxxx.dmp\" or \"MassEffectLauncher.exeXxxx.dmp\" files together and upload them at a free file hosting service like Dropbox or Onedrive.
Post the link here.

If there aren't any dump files of ME:

\n\n

Press the Windows key > Write: Command Prompt > Right click on \"Command Prompt\" in the search results > Run as administrator.
Copy and paste reg add \"HKLM\\Software\\Microsoft\\Windows\\Windows Error Reporting\\LocalDumps\\devenv.exe\" /v DumpType /d 2 /t REG_DWORD into the prompt Window > Press ENTER.
Play the game until it crashes.
After the game crashes, let all Windows crash dialogues finish.
Press the Windows key and \"R\" at the same time. > Type \"%LOCALAPPDATA%\\CrashDumps\" (Without the quotation marks) into the new window > Press ENTER.
Zip 2 - 3 \"MassEffect1.exe.Xxxx.dmp\" or \"MassEffectLauncher.exeXxxx.dmp\" files together and upload them at free file hosting service like Dropbox.
Post the link here.

If you want to undo the automatic dump creation, use the command below in a elevated command prompt (As in point 1) reg delete \"HKLM\\Software\\Microsoft\\Windows\\Windows Error Reporting\\LocalDumps\" /f

","body@stringLength":"3639","rawBody":"

@Zzamb🤭

\n\n

Repair the game.
(Origin > Game Library > right click MELE > Repair)
(Steam > right click at MELE > Properties > Local Files > Verify integrity of game cache.)

\n\n

Deinstall 2015, 2017 and 2019 from the Apps panel.
Restart the PC.
Go to your \">drive>:\\Program Files (x86)\\Origin Games\\Mass Effect Legendary Edition\\__Installer\\vc\\vc2015\\redist\\\" folder
Run the \"vc_redist.x86.exe\" as administrator (right click the exe > Run as Administrator.)
Run the \"vc_redist.x64.exe\" as administrator (right click the exe > Run as Administrator.)
Restart the PC.
Test.

Important: regardless of whether it works or not, after you tested, install the \"x86: vc_redist.x86.exe\" and the \"x64: vc_redist.x86.exe\" from this MS side.

\n\n

@HazalGC98

\n\n

If I understand you correctly the launcher does not start in normal mode, but does start in clean boot mode?

\n\n

@Dreanog

\n\n

Press the Windows key and \"R\" at the same time.
In the new Window, type or copy and paste \"%LOCALAPPDATA%\\CrashDumps\" (Without the quotation marks) > Press ENTER
Look if there are any \"MassEffect1.exe.Xxxx.dmp\" or \"MassEffectLauncher.exeXxxx.dmp\" files in the \"..Local\\CrashDumps\" folder.
Zip 2 - 3 \"MassEffect1.exe.Xxxx.dmp\" or \"MassEffectLauncher.exeXxxx.dmp\" files together and upload them at a free file hosting service like Dropbox or Onedrive.
Post the link here.

If there aren't any dump files of ME:

\n\n

Press the Windows key > Write: Command Prompt > Right click on \"Command Prompt\" in the search results > Run as administrator.
Copy and paste reg add \"HKLM\\Software\\Microsoft\\Windows\\Windows Error Reporting\\LocalDumps\\devenv.exe\" /v DumpType /d 2 /t REG_DWORD into the prompt Window > Press ENTER.
Play the game until it crashes.
After the game crashes, let all Windows crash dialogues finish.
Press the Windows key and \"R\" at the same time. > Type \"%LOCALAPPDATA%\\CrashDumps\" (Without the quotation marks) into the new window > Press ENTER.
Zip 2 - 3 \"MassEffect1.exe.Xxxx.dmp\" or \"MassEffectLauncher.exeXxxx.dmp\" files together and upload them at free file hosting service like Dropbox.
Post the link here.

If you want to undo the automatic dump creation, use the command below in a elevated command prompt (As in point 1) reg delete \"HKLM\\Software\\Microsoft\\Windows\\Windows Error Reporting\\LocalDumps\" /f

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@Zzamb🤭

\n\n

OK, did you installed 2019 after that? Same way as 2015, run as Administrator and reboot. > Test

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Yes I did.

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