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JDL62902's avatar
JDL62902
2 years ago

Madden NFL 24 Crashing Xbox Series X/S

It’s an issue that has been in the game since last year (Madden 23)… I or my friends try to play a game in MUT, Franchise, H2H and @ any point in the game it will stutter freeze and then send us to t...
technical issues
MattRads10's avatar
MattRads10
2 years ago
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@EA_Shepard

Platform: Xbox Series X
Gamer tag: MattRads10
Date: Been happening since Madden 23. But Friday 8/18 for Madden 24 when game released.
Issue: Middle of game and game either shuts down and boots me to Home Screen or will just shut off Xbox.
Mode: Every mode. Notice it mostly in online franchise during a game.
Bug: Game just shuts off in middle of a game. Can never finish a user game and have to resume about 5-20 times in a regular game against CPU
Occur: Every time. Sometimes I’ll get in about 10 minutes of game play other times it’s 2 minutes
Steps: Play an online franchise under my EA account. You’ll figure it out in the 1st or 2nd Quarter.
What Happens: My game stops and kicks me back to Home Screen or Xbox Shuts completely off.

Thanks,
Matt
GreyFox227's avatar
GreyFox227
2 years ago
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I am getting a refund and I suggest you all do the same

About Madden NFL 24 Technical Issues & Bugs

Need support with tech. performance, or connectivity issues in Madden NFL 24? Join us here to discuss troubleshooting.3,401 PostsLatest Activity: 2 months ago
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It’s an issue that has been in the game since last year (Madden 23)… I or my friends try to play a game in MUT, Franchise, H2H and @ any point in the game it will stutter freeze and then send us to the Xbox dashboard. I have done all the steps provided by EA support, Xbox Support, even other sources and not a single one has a fix for it. It is on the development team to get a patch for this because if this is gonna continue a lot of people will not play this game because it is a game issue for the whole Madden community… PLSSSSS REPORT THIS TO THE DEVELOPMENT TEAM WE ARE TRYING TO ACTUALLY GIVE THIS MADDEN ITS FINAL SHOT FOR REDEMPTION

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I am getting a refund and I suggest you all do the same

","body@stringLength":"62","rawBody":"

I am getting a refund and I suggest you all do the same

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Platform: Xbox Series X
Gamer tag: MattRads10
Date: Been happening since Madden 23. But Friday 8/18 for Madden 24 when game released.
Issue: Middle of game and game either shuts down and boots me to Home Screen or will just shut off Xbox.
Mode: Every mode. Notice it mostly in online franchise during a game.
Bug: Game just shuts off in middle of a game. Can never finish a user game and have to resume about 5-20 times in a regular game against CPU
Occur: Every time. Sometimes I’ll get in about 10 minutes of game play other times it’s 2 minutes
Steps: Play an online franchise under my EA account. You’ll figure it out in the 1st or 2nd Quarter.
What Happens: My game stops and kicks me back to Home Screen or Xbox Shuts completely off.

Thanks,
Matt","body@stringLength":"943","rawBody":"@EA_Shepard

Platform: Xbox Series X
Gamer tag: MattRads10
Date: Been happening since Madden 23. But Friday 8/18 for Madden 24 when game released.
Issue: Middle of game and game either shuts down and boots me to Home Screen or will just shut off Xbox.
Mode: Every mode. Notice it mostly in online franchise during a game.
Bug: Game just shuts off in middle of a game. Can never finish a user game and have to resume about 5-20 times in a regular game against CPU
Occur: Every time. Sometimes I’ll get in about 10 minutes of game play other times it’s 2 minutes
Steps: Play an online franchise under my EA account. You’ll figure it out in the 1st or 2nd Quarter.
What Happens: My game stops and kicks me back to Home Screen or Xbox Shuts completely off.

Thanks,
Matt","author":{"__ref":"User:user:2018374"},"isEscalated":null,"postTime":"2023-08-22T12:12:04.536-07:00","solution":false,"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"repliesCount":1},"Revision:revision:8832195_1":{"__typename":"Revision","id":"revision:8832195_1","lastEditTime":"2023-08-22T12:36:34.974-07:00"},"QueryVariables:ReplyList:message:8832195:1":{"__typename":"QueryVariables","id":"ReplyList:message:8832195:1","value":{"id":"message:8832195","first":10,"sorts":{"postTime":{"direction":"ASC"}},"repliesFirst":3,"repliesFirstDepthThree":1,"repliesSorts":{"postTime":{"direction":"ASC"}},"useAvatar":true,"useAuthorLogin":true,"useAuthorRank":true,"useBody":true,"useKudosCount":true,"useTimeToRead":false,"useMedia":false,"useReadOnlyIcon":false,"useRepliesCount":true,"useSearchSnippet":false,"useAcceptedSolutionButton":true,"useSolvedBadge":false,"useAttachments":false,"attachmentsFirst":5,"useTags":false,"useNodeAncestors":false,"useUserHoverCard":false,"useNodeHoverCard":false,"useModerationStatus":true,"usePreviewSubjectModal":false,"useMessageStatus":true}},"ROOT_MUTATION":{"__typename":"Mutation"},"CachedAsset:text:en_US-shared/client/components/users/UserAvatar-1750071247473":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/users/UserAvatar-1750071247473","value":{"altText":"{login}'s avatar","altTextGeneric":"User's avatar"},"localOverride":false},"CachedAsset:text:en_US-components/common/ExternalLinkWarningModal-1750071247473":{"__typename":"CachedAsset","id":"text:en_US-components/common/ExternalLinkWarningModal-1750071247473","value":{"title":"Leaving the Community","description":"You're about to leave this site and navigate to an external domain. 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