Forum Discussion

mo_aati07

Seasoned Newcomer

13 days ago

Not receiving FC 25 points

I bought FC points and I didn’t receive them . Please Help me out.

About EA SPORTS FC™ 25 Ultimate Team

Discuss all things FC 25 Ultimate Team™ with the community in this forum.7,347 PostsLatest Activity: 6 months ago

Recent Discussions

Fix the game
54 minutes ago
Oldman_Sparky_YT
Last game of champs disconnected
2 hours ago
Dyyylll
Compensation please
2 hours ago
zackid
Was winning 7 nil in fut champs and disconnected
Solved
2 hours ago
Tybalts
соединение интернета
2 hours ago
dimas079

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@EA_Pythia","registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2022-11-16T07:35:50.371-08:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://forums.ea.com/t5/s/tghpe58374/images/dS0zMi1pVmttNHI?image-coordinates=134%2C0%2C865%2C731"},"rank":{"__ref":"Rank:rank:2"},"entityType":"USER","eventPath":"community:tghpe58374/user:32"},"ModerationData:moderation_data:12213926":{"__typename":"ModerationData","id":"moderation_data:12213926","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"ForumReplyMessage:message:12213926":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:32"},"id":"message:12213926","entityType":"FORUM_REPLY","eventPath":"category:fc-25-en/category:ea-sports-fc-en/category:ea-forums-en/community:tghpe58374board:fc-25-ultimate-team-en/message:12213924/message:12213926","revisionNum":1,"uid":12213926,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:fc-25-ultimate-team-en"},"parent":{"__ref":"ForumTopicMessage:message:12213924"},"conversation":{"__ref":"Conversation:conversation:12213924"},"subject":"Re: Not receiving FC 25 points","moderationData":{"__ref":"ModerationData:moderation_data:12213926"},"body":"

Hello mo_aati07,

did you buy the FC Points directly through EA or a third party seller? Please make sure that you bought Points for FC 25 and not FC 24 by mistake.

Otherwise, it can take 24 hours for points to actually be visible in the account.

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Hi there!

No, I bought them through Playstation store. I am positive I got Fc 25 points. And I got a confirmation email for my purchase. I got them 3 days ago and the points haven’t appeared yet.

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In that case, please contact EA Support, so they can check what might've gone wrong here. We unfortunately don't have access to account and purchase information here in the forum.

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