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R4id99_99's avatar
R4id99_99
Seasoned Novice
17 days ago
Solved

title update problem

so ever since the new title update i cant load into ultimate team so i woul appreciate some help with this I bought the game on steam and ive never had this problem before 

launching
pc
  • DigitalRoots's avatar
    DigitalRoots
    7 years ago
    hey thanks for the reply! I appreciate the explanation on the difference of levels, but my overall level and my heavy class level are above the star card requirement. I did log out of the app and restart my console but that did not work. I did level my heavy class up to 10, then the 5 cards retroactively unlocked alongside the level 10 cards. So I believe the issue was resolved.

8 Replies

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    16 days ago
    Copy Link

    Please make sure to add the game to the exceptions list in Windows Firewall and your antivirus program. If possible, install the game in the default location. Run the game as an administrator and see if that helps. 

  • Ahmed_Kattan1's avatar
    Ahmed_Kattan1
    Rising Newcomer
    16 days ago
    Copy Link

    done all of this and still nothing changed. when i verify files on steams it appears that there is a 30 mb update and then in the ultimate team it shows TU required after that when i verify the files on steam it shows the same 30mb i've just bought and downloaded the game like 5 hours ago . i've also reinstalled the EA app as well as clearing the caches and the temp files so can you please tell me a solution for this 

  • Fudazerox_xx's avatar
    Fudazerox_xx
    Rising Newcomer
    15 days ago
    Copy Link

    If you are using steam tools then this is why this is happening delete it and and delete and reinstall steam 
    steamtools is illegal as it uses key chain which mean u play game using someone key !!

     

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so ever since the new title update i cant load into ultimate team so i woul appreciate some help with this I bought the game on steam and ive never had this problem before 

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so ever since the new title update i cant load into ultimate team so i woul appreciate some help with this I bought the game on steam and ive never had this problem before 

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I have the same issue i also bought the game on steam yesterday 

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Please make sure to add the game to the exceptions list in Windows Firewall and your antivirus program. If possible, install the game in the default location. Run the game as an administrator and see if that helps. 

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done all of this and still nothing changed. when i verify files on steams it appears that there is a 30 mb update and then in the ultimate team it shows TU required after that when i verify the files on steam it shows the same 30mb i've just bought and downloaded the game like 5 hours ago . i've also reinstalled the EA app as well as clearing the caches and the temp files so can you please tell me a solution for this 

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didnt work 

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See if the installation and update process will complete if you run your PC in clean boot mode. 

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If you are using steam tools then this is why this is happening delete it and and delete and reinstall steam 
steamtools is illegal as it uses key chain which mean u play game using someone key !!

 

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i found a fix on a diffrent post 

 

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That's great to hear. Thanks for sharing the solution with us. 

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